OTC Cash App Executive

3 weeks ago


Gurgaon, India Johnson Controls International Full time

Job Description:

  • This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash
  • Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiries
  • This role will also work in link with cash and banks team in order to follow up bank reconciliations
  • Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy
  • Process and accurately apply all incoming payments for all customer accounts from various sources including Live Checks, Credit Cards, Electronic Lockbox ,Wire Transfers  etc.
  • Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner
  • Reconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash.
  • Follow up advance payment account
  • Provide quality, professional customer service to all internal customers.
  • Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner
  • Responsible for producing the daily customer cash receipts reports
  • Download daily bank statements and ensure cash is appropriately applied to customer accounts
  • Provide quality, professional customer service to all internal customers
  • Ensure compliance to applicable policies, guidelines, and regulations

Requirement and Qualifications:

  • Graduate / Postgraduate in any stream
  • Fluent in English, both verbal and written communication skills would be mandatory
  • Working experience within a shared services environment supporting North America region is mandatory
  • Experience in North American process would be preferred
  • Working in US working hours (night shift) is a mandatory requirement
  • 2 - 3 Years of experience required with OTC domain
  • Excellent communication and interpersonal skills with a customer service focus
  • Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility
  • Positive attitude and a strong team player
  • Systems proficiency in ERPs (Oracle Ace, Oracle R12, Oracle Fusion) would be an advantage
  • Analytic and strong research skills
  • Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including , Ability to utilize basic formulas &Utilize Pivot Tables and V-Lookups.
  • Essential: Over 3 - 4 years of relevant experience in accounting/finance



  • Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with...

  • OTC Cash App Analyst

    3 weeks ago


    Gurgaon, India Johnson Controls International Full time

    At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while...

  • OTC Cash App Analyst

    3 weeks ago


    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while...

  • OTC Cash App Analyst

    3 weeks ago


    Gurgaon, Haryana, IN Johnson Controls International Full time

    At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while...


  • Gurgaon, India Johnson Controls International Full time

    Job Description: This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiries This role will also work in...


  • Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with...


  • Gurgaon, Haryana, IN Johnson Controls International Full time

    Job Description:This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with...


  • Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:JCI is looking for a high-energy and experienced individual for Order to Cash Team – Assistant Manager for JCI’s North America, Building Solutions businessWe are looking for someone with deep understanding of order to cash billing process including different invoice types (Manual, Consolidated and automated)Role of a Billing Analyst is...


  • Gurgaon, Haryana, IN Johnson Controls International Full time

    Job Description:JCI is looking for a high-energy and experienced individual for Order to Cash Team – Assistant Manager for JCI’s North America, Building Solutions businessWe are looking for someone with deep understanding of order to cash billing process including different invoice types (Manual, Consolidated and automated)Role of a Billing Analyst is...

  • OTC Billing

    3 months ago


    Gurgaon, India Johnson Controls Full time

    **Job Details** At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s...


  • Gurgaon, India ConsultBae Full time

    **Location**: Gurgaon **Working Days**: 5 **Mode of Work**: WFH **Experience: min 3 years** **Requirements**: - Bachelor’s degree in computer science, computer engineering or similar. - Previous work experience as a ReactJS developer. - Proficient in CSS, HTML, and Javascript. - Thorough understanding of React.js and its core principles - Experience with...


  • Gurgaon, India Dyson Full time

    About the Role OTC Snr Analyst will be responsible for: Forge strong relationships with markets stakeholders and work in partnership with them to ensure the achievement of ambitious business objectives. Act as an SME of the process and should be a problem solver for the team. Responsible for preparing analysis on deduction and present/ share with...

  • Cash Collector

    3 months ago


    Gurgaon, India Ericsson Full time

    **About this opportunity**: We are now looking for a Collection support resource to proactively maintain relationship with customer, follow-up with the customer in order to ensure that outstanding invoices are paid before or on due date. For due invoices seek reason for delayed payment and initiate action plan. Send monthly ageing report with comments on...


  • Gurgaon, India Whirlpool Corporation Full time

    **Requisition ID**: 58465 ABOUT WHIRLPOOL CORPORATION **The team you will be a part of**: - The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as...

  • Mt-otc

    3 months ago


    Gurgaon, India Genpact Full time

    **_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Gurgaon, India EDGE Executive Search Full time

    The Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates CME Group’s optimization businesses -Traiana, TriOptima, and Reset - and IHS Markit’s MarkitSERV, headquartered in London. - The Job We are looking for a Salesforce...


  • Gurgaon, India Johnson Controls International Full time

    Job DescriptionEnd to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute ManagementCreate Invoices and distribution to Client as well uploads in Third Party PortalsConsolidated Invoices, Accuracy and Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team & uploads in third party...


  • Gurgaon, India MongoDB Full time

    The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of...


  • Gurgaon, India RHI Magnesita Full time

    **Why our IT professionals feel comfortable? Because they have the very best prospects at RHI Magnesita, the globally leading supplier of high-grade refractory products, systems and services! After all, RHI Magnesita stands for innovative technologies - also when it comes to IT. Would you like to work together in an informal, relaxed atmosphere, with digital...


  • Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job DescriptionEnd to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute ManagementCreate Invoices and distribution to Client as well uploads in Third Party PortalsConsolidated Invoices, Accuracy and Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team & uploads in third party...