Senior DevOps Engineer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” for $17bn and we have many new strategic product initiatives
 

We are headquartered in Boston, and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Chennai, Bangalore and Pune
 

We are looking for a seasoned “Senior DevOps Kubernetes Engineer – SMTS” to join our high-impact Cloud Infrastructure Engineering division in Chennai. Our team ensures the continuous availability, scalability, and security of the technologies powering athenahealth’s critical medical office services. We manage thousands of servers, petabytes of storage, and handle massive volumes of web requests, supporting athenahealth’s mission of simplifying healthcare administration for doctors.
 

Who You Are:

• A passionate and experienced engineer with a proven track record of identifying and resolving reliability and scalability challenges in large-scale, containerized applications.
• A curious and collaborative team player who thrives in a fast-paced environment, eager to explore, learn, and improve processes—particularly around Kubernetes deployments and management.
• An efficiency enthusiast, skilled at automating solutions and continuously innovating container orchestration and management.
• A nimble learner, capable of grasping complex Kubernetes concepts and an excellent communicator who can advocate for best practices in Kubernetes operations.
   

The Cloud Infrastructure Engineering Team:

Our team consists of passionate Platform Engineers and SREs dedicated to reliability, automation, and scalability. We leverage an agile framework to prioritize business needs and use both private and public cloud solutions based on data-driven decisions. We are relentless in automating repetitive tasks, freeing ourselves for impactful projects that propel the business forward. Our primary focus is leveraging Kubernetes for efficient and reliable deployment of containerized applications.
 

Primary Responsibilities:

Kubernetes Deployment & Automation

• Design, deploy, and manage highly available and scalable Kubernetes clusters on AWS EKS using Terraform and/or Cross plane.
• Implement Infrastructure-as-Code (IaC) best practices for managing EKS clusters and related infrastructure.
   

Kubernetes Operations & GitOps

• Configure and maintain Kubernetes deployments, services, ingresses, and other resources using YAML manifests or GitOps workflows.
• Implement GitOps practices with FluxCD for automated deployments and configuration management of containerized applications.
   

Reliability, Security & Scalability

• Proactively ensure the reliability, security, and scalability of AWS production systems, with a particular focus on Kubernetes clusters and containerized applications.
• Resolve complex problems across multiple platforms and application domains, using advanced system troubleshooting techniques.
   

Operational Support & Monitoring

• Provide primary operational support and engineering expertise for all cloud and enterprise deployments, with a focus on Kubernetes.
• Monitor system performance, identify downtime incidents, and diagnose underlying causes, particularly related to Kubernetes cluster and container health.
   

Cost Optimization

• Design and develop cost-effective Kubernetes solutions within allocated budgets, ensuring efficient resource utilization.
   

Secondary Responsibilities:

Collaboration & Process Improvement

• Work closely with developers, testers, and system administrators to ensure smooth deployments and operations of containerized applications.
• Champion the implementation of new processes, tools, and methodologies to enhance efficiency throughout the software development lifecycle (SDLC) and pipeline management.
   

Security Integration

• Integrate robust security measures into the development lifecycle, considering the specific security requirements of containerized applications.
   

Typical Qualifications:

• 5 to 9 years of experience building, scaling, and supporting highly available systems and services.
• Min 3+ years of experience managing and operating Kubernetes clusters in production.
• Proven experience in building and managing AWS platforms, with a strong focus on Amazon EKS (Elastic Kubernetes Service).
• Deep knowledge of Kubernetes architecture, core concepts, best practices, and security considerations.
• Expertise in Infrastructure-as-Code (IaC) tools like Terraform and Cross plane.
• Familiarity with GitOps principles and experience with FluxCD (a plus).
• Proficiency in at least one scripting/programming language (Python, Go, Ruby, Shell).
• Experience in Site Reliability Engineering (SRE) and DevOps principles, including CI/CD and version control (Bitbucket, GitHub, etc.).
• Familiarity with telemetry, observability, and modern monitoring tools (Prometheus, Alertmanager, Grafana, etc.), particularly for Kubernetes monitoring.
• Strong expertise in system visibility to facilitate rapid detection and resolution of issues within Kubernetes clusters.
   

Key Behaviors & Abilities Required:

• A strong ability to learn and adapt in a fast-paced environment, especially as Kubernetes and container orchestration technologies evolve.
• Excellent teamwork skills, collaborating effectively across cross-functional teams including developers, testers, and system administrators.
• Strong prioritization and problem-solving skills, adept at troubleshooting complex Kubernetes-related issues.
• Ability to manage multiple projects simultaneously, ensuring projects stay on track with clear progress updates.
• Ability to handle unexpected challenges while effectively context-switching between tasks.
• Willingness to participate in rotational on-call duties to ensure continuous monitoring and support of Kubernetes clusters.
• A strong work ethic and commitment to continuous learning and improvement in Kubernetes and container orchestration technologies

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity