Customer Care Executive

2 weeks ago

Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Ltd. Full time
Prudent Corporate Advisory Services Ltd is looking for a Customer Care Executive to join at Ahmedabad location (HO)
Customer Care-Inbound Query Solution
(Ahmedabad- Gulbai Tekra)
Work Schedule :

6 Days Working & 2 Rotational Saturdays Off
Work Timings :

Day Shift Only
Job Type :

On-roll full time

Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question & suggesting information about services. Identify and assess customer's needs to achieve satisfaction & follow communication procedures, guidelines & policies. Handling call and email inquiries /queries raise by the prospects & clients. Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.

Prudent Corporate Advisory Services Ltd

Incorporated in 2000 is a Leading Diversified Financial Services Group with a clear vision of providing professional services in the area of personal and corporate investments, it has created a niche segment over a period of time with an excellent quality client base with in-house capability of analyzing various products on various parameters before suggesting them to clients. We have 125 Branches all over India and still expanding mode.
Being a flagship company, Prudent Corporate Advisory Services Ltd remains the primary arm of the Prudent Group. It offers specialized services in the area of Personal and Corporate Investment planning through distribution of Mutual Funds, Bonds and Third party products.
The Prudent Group expanded its horizon by offering specialized services in the areas of Personal & Corporate Investment Planning through Mutual Funds, Equities, Derivatives, Third Party Products, Fixed income Products, Life/General Insurance, Commodities and Real Estate through various business vertical. A team of 1300+ employees consisting of Certified Professionals, Industry Experts, Relationship Managers, Research Specialists, IT Experts and a large team of back office support.

We are an ISO 9001:2015 certified group. Also we have been officially certified as a 'Great Place to Work' twice in a row.

For company detail you can visit our website

If you are interested then kindly forward your CV on career@prudentcorporate.com

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