HClTech-Team Lead, Senior Team Lead

3 weeks ago


Chennai, Tamil Nadu, India HCLTech Full time
The ideal candidate for this position will help us identify new investment opportunities and monitor our existing portfolio companies. To assist with these efforts, you will conduct financial analyses, develop financial models, and conduct industry and market research.

Interview Location:

HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119
Drive Date - 4 March - 6 March
Time - 11:00 AM - 4:00 PM

POC - Deepthi, Vishnu, Syed & Freddy

Responsibilities
Team Lead
6+ Years' Experience in Insurance / financial services industry

• Good communication and interpersonal skills

• Excellent knowledge and experience in Insurance Policy Review, New Business, Renewals, Surrenders/Maturity, Claims, Decreases/Increases, Query handling, Underwriting, Top up

• Experience in training and mentoring

• Experience in MIS Report creation

• Key contributor to drive productivity and Quality of the team

• Detail Oriented - exercise extreme attention to details; thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation.

• Team Huddle, Query Clarifications to the team

• Ensure consistent and timely feedbacks on cases to the team

Team Lead - Quality

• 4+ Years' Experience in Insurance / financial services Industry

• Good communication and interpersonal skills

• Excellent knowledge and experience in Insurance Policy Review, New Business, Renewals, Surrenders/Maturity, Claims, Decreases/Increases, Query handling, Underwriting, Top up

• Mentor and provide training to QA team members

• Lead the QA team within the Insurance Project

• Experience in Quality Check and data analysis

• Monitor team Quality performance and detailed oriented report on metrics

• Team Huddle, Feedback sessions experience

• Analyze data to identify areas for improvement

Senior Team Lead

• 6+ Years' Experience in Insurance / financial services preferred

• Excellent knowledge and experience in Insurance Policy Review, New Business, Renewals, Surrenders/Maturity, Claims, Decreases/Increases, Query handling, Underwriting, Top up

• Experience in training and mentoring

• Key contributor to drive productivity and Quality of the team

• Drive continuous improvements to quality of data and client service levels

• Represent the Insurance function in senior management discussions and key stakeholder meeting across the business, compliance and operations

• Attending client calls, MIS Report validations, SLA maintenance, Reports to the HCL Managers, people management, team bonding, attrition control, attendance control, appraisals

• Excellent Communication and stakeholder management skills, support by collaboration mindset and possess a service-based mindset with strong customer focus.

• Proven analytical, and problem-solving skills alongside deriving solutions for customers.

• Highly motivated, result driven, team and customer focused

• Detail Oriented - exercise extreme attention to details; thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation.
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