Senior Editor

2 weeks ago


Mumbai, Maharashtra, India Pepper Content Full time

At Pepper Content, we're building the world's largest content solutions ecosystem, bringing together the very best professional writers and editors to deliver high-quality content for leading enterprises. We are scaling up our operations rapidly, and the Senior Editor (Quality Success Manager) will be responsible for maintaining quality standards and growing our content operations for all projects from a set of clients in the SaaS industry. Responsibilities: On a typical day as a Senior Editor on our team, you will fulfill the following responsibilities: Quality assurance: Maintaining a high standard of quality for all deliverables, such as SEO articles, website content, blog content, and so on Editing and proofreading: Reviewing, copy editing, and proofreading content pieces to ensure factual accuracy, depth of research, domain relevance, brand tone, and high-quality language at the time of submission Briefing and documentation : Creating comprehensive briefing material, such as content briefs, style guides, and checklists for different content formats; Documenting briefs, instructions, feedback, and so on Engaging with content creators : Ensuring client requirements and preferences are communicated effectively to content creators; Holding weekly cadences with content writers to share instructions and feedback; Responding to and resolving queries that come from editors and writers Feedback and evaluation : Conducting performance assessments for content writers regularly and providing feedback to satisfy evolving quality expectations; Identifying lapses in quality and proactively improving overall content quality through scalable quality frameworks Training and mentoring : Training and managing a diverse group of writers and editors and building a strong team of experts as the engagement with client progresses Engaging with the content team with clients : Engaging periodically with the content marketing teams at the client's end to brainstorm, set quality expectations, understand requirements and preferences, and provide insights to content creators Project and timeline management: Creating and/or following execution strategies in collaboration with project managers and managing delivery deadlines Our Ideal Candidate: To apply for this role, you should fulfill most of the following criteria: At least 4 years experience in copy-editing, preferably in roles related to content marketing for SaaS organizations A solid understanding of the SaaS domain gained through your education and/or work experience Strong copyediting and proofreading skills, with advanced knowledge of applied grammar and the best practices in content writing A clear understanding of content marketing, content writing, and SEO Strong team leadership and project management skills Significant experience in client-facing roles We are excited to share Pepper's vision and mission with you. If you fit the criteria and are looking for an exciting opportunity to work with the very best in content operations, we encourage you to apply as soon as possible



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