Customer Support Executive
2 weeks ago
Job Overview: We are looking for a Customer Support Agent to join our team and provide top-notch assistance to our travelers. As the first point of contact for customers, you will be responsible for addressing inquiries, resolving issues, and ensuring a seamless travel experience. The ideal candidate is a great communicator, empathetic listener, problem-solver, and detail-oriented professional who can efficiently handle customer concerns while maintaining a high level of service. Key Responsibilities: Customer Interaction & Assistance Respond to customer inquiries via calls, emails, and chats, ensuring timely and accurate resolutions. Guide travelers on their bookings, itinerary details, payment policies, and any trip modifications. Provide proactive updates on trip confirmations, cancellations, and any unforeseen changes. Maintain accurate records of customer interactions and feedback for process improvement. Problem Solving & Issue Resolution Investigate and resolve customer complaints related to bookings, cancellations, refunds, or travel disruptions. Conduct root cause analysis of the customer's complaints, identify the underlying problem statements Offer resolutions that address customer concerns to the point Order & Booking Management Assist customers in modifying their itineraries, updating travel preferences, and rebooking services when required. Process refunds, cancellations, and trip modifications per company policies Customer Education & Guidance Explain travel policies, refund terms, visa requirements, and itinerary details to customers. Set the right expectations regarding transfers, hotel check-ins, activity timings, and other inclusions . Educate travelers on self-navigation of their itinerary and how to contact local support when needed. Feedback & Continuous Improvement Collect feedback from travelers to enhance the quality of services offered. Identify common issues and suggest improvements in processes to minimize future complaints. Work closely with operations, sales, and vendor teams to ensure seamless travel experiences. What We're Looking For: Excellent communication skills (both written and verbal). Empathy and patience in handling customer concerns, especially during travel disruptions. Active listening skills to fully understand customer issues before providing solutions. Logical and structured approach to problem-solving. Experience in customer support, travel coordination, or hospitality is a plus. Ability to work in a fast-paced environment and manage multiple cases efficiently. If you are passionate about travel , enjoy solving problems, and love helping customers have smooth, stress-free trips, we'd love to have you on board
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Customer Support Executive
7 days ago
Jaipur, Rajasthan, India Aruwa Fashion Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Aruwa Fashion located in Jaipur. The Customer Support Executive will be responsible for providing online and technical support to ensure customer satisfaction.Qualifications- Customer Support and Customer Service skills -...
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Customer Support Executive
1 week ago
Jaipur, Rajasthan, India Aruwa Fashion Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Support Executive at Aruwa Fashion located in Jaipur. The Customer Support Executive will be responsible for providing online and technical support to ensure customer satisfaction. QualificationsCustomer Support and Customer Service...
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Customer Support Representative
7 days ago
Jaipur, Rajasthan, India Aruwa Fashion Full timeCompany OverviewAruwa Fashion is a leading fashion brand committed to delivering exceptional customer experiences. We are seeking a highly skilled and dedicated Customer Support Executive to join our team.Job DescriptionThe Customer Support Executive will be responsible for providing online and technical support to ensure customer satisfaction. This includes...
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Customer Support Executive
6 days ago
Jaipur, Rajasthan, India Laxmi enterprises Full timeb Job descriptionAs a Customer Care Representative at Laxmi enterprises you will be an integral part of our customer support team Your primary responsibility will be to handle incoming calls from customers providing them with updates on their orders addressing inquiries and ensuring a seamless customer experience Key Responsibilities Handle Inbound...
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Customer Support Executive
2 weeks ago
Jaipur, Rajasthan, India Thrillophilia Full timeJob Overview We are seeking a Customer Support Agent to provide exceptional assistance to our travelers. As the primary point of contact, you will be responsible for addressing inquiries, resolving issues, and ensuring a seamless travel experience. The ideal candidate is a skilled communicator, empathetic listener, problem-solver, and detail-oriented...
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Customer Support
3 weeks ago
Jaipur, Rajasthan, India World Of Oorja Full timeLocation: Remote Employment Type: Full-time Experience: 2+ years: Salary Range: ₹1,00,000 - ₹1,20,000 per annum (based on experience and skills)About World of OorjaWorld of Oorja is a premium healing crystal brand dedicated to providing authentic, energized crystals to a global audience. We believe in creating a positive customer experience, and we...
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Customer Support Executive
2 weeks ago
Jaipur, Rajasthan, India Ubuy India Full timeUbuy facilitates cross border eCommerce internationally. Cross borders virtually with Ubuy and shop within a variety of products exclusively from our worldwide markets. Exclusive and unattainable variety of products are only available at our website and delivered securely within 5-6 working days. Explore the variety of products from different worldwide...
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Customer Support Associate
5 days ago
Jaipur, Rajasthan, India NetRTech Solutions LLP Full timeCompany OverviewNetRTech Solutions LLP is a technology consulting company that specializes in placements, project execution, product development, sales, and training. Our team provides innovative solutions to clients and delivers exceptional results.Job DescriptionThe Customer Service Representative will work on-site in Ahmedabad as a full-time role. The...
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Customer Support Representative
7 days ago
Jaipur, Rajasthan, India Dreamcast Full timeJob OverviewDreamcast is a leading event-tech platform that empowers event leaders to host scalable events, achieve high ROI, and deliver exceptional experiences on the go. Our platform offers advanced solutions for registration and ticketing, WhatsApp automation, cashless payment systems, check-in and badging, turnstile access, content streaming, CRM, AI...
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Customer Support Specialist
4 weeks ago
Jaipur, Rajasthan, India Thrillophilia Full timeJob Overview: We are looking for a Customer Support Agent to join our team and provide top-notch assistance to our travelers. As the first point of contact for customers, you will be responsible for addressing inquiries, resolving issues, and ensuring a seamless travel experience. The ideal candidate is a great communicator, an empathetic listener, a...
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Customer Support Specialist
4 weeks ago
Jaipur, Rajasthan, India Anu Merton Full timeAbout Anu MertonAnu Merton is a new eCommerce brand based in Bangalore & Jaipur with a mission to share the great Indian jewellery tradition with the make affordable, handmade Indian jewellery and apparel available to the whole world."At Anu Merton's jewellery store, you'll find fantastical handmade jewellery pieces that have been moulded and crafted fondly...
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Customer Support Specialist
4 weeks ago
Jaipur, Rajasthan, India Anu Merton Full timeAbout Anu MertonAnu Merton is a new eCommerce brand based in Bangalore & Jaipur with a mission to share the great Indian jewellery tradition with the make affordable, handmade Indian jewellery and apparel available to the whole world."At Anu Merton's jewellery store, you'll find fantastical handmade jewellery pieces that have been moulded and crafted fondly...
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Customer Support Executive
3 weeks ago
Jaipur, Rajasthan, India Snaphunt Full timeThe OfferOpportunity within a company with a solid track record of performanceFantastic work cultureLeadership RoleThe JobConduct outbound calls to prospective clients to generate leads and qualify prospects.Utilize various lead generation techniques, including cold calling, email outreach, and social media engagement.Maintain a high volume of outbound...
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Executive Support Specialist
7 days ago
Jaipur, Rajasthan, India Greenfinch Full timeWe are looking for an Executive Assistant to Chief Executive Officer who can deliver exceptional support to our senior executives at Greenfinch. The ideal candidate will be highly organized, able to prioritize tasks, and possess excellent communication skills to effectively interact with various stakeholders.Responsibilities:Coordinate calendars for...
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Customer Relations Executive
1 week ago
Jaipur, Rajasthan, India Moora Full timeLocation:Jaipur (Work from Office)Salary:₹15,000 - ₹20,000 per month (In-Hand)Experience:Minimum 1 year of relevant experienceMoorais a fast-growing D2C brand known for its artisanal, handcrafted sarees that blend tradition with everyday comfort. At the heart of Moora is our close-knit customer community—modern, independent women who value...
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Customer Relations Executive
1 week ago
Jaipur, Rajasthan, India Moora Full timeLocation: Jaipur (Work from Office)Salary: ₹15,000 - ₹20,000 per month (In-Hand)Experience: Minimum 1 year of relevant experienceMoora is a fast-growing D2C brand known for its artisanal, handcrafted sarees that blend tradition with everyday comfort. At the heart of Moora is our close-knit customer community—modern, independent women who value...
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Only 24h Left Customer Support
2 weeks ago
Jaipur, Rajasthan, India World Of Oorja Full timeLocation: Remote Employment Type: Full-time Experience: 2+ years:Salary Range: ₹1,00,000 - ₹1,20,000 per annum (based on experience and skills)About World of OorjaWorld of Oorja is a premium healing crystal brand dedicated to providing authentic, energized crystals to a global audience. We believe in creating a positive customer experience, and we are...
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Executive Support Specialist
5 days ago
Jaipur, Rajasthan, India NAVRASA Full timeJob Title: Executive Support SpecialistCompany Overview:Navrasa Fine Jewels Pvt. Ltd. is a leading manufacturer of fine jewelry, committed to delivering exceptional quality and craftsmanship.Job Summary:We are seeking an experienced Executive Support Specialist to provide high-level administrative support to our Managing Director. The successful candidate...
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Executive Support Professional
5 days ago
Jaipur, Rajasthan, India Greenfinch Full timeWe are looking for a dedicated Executive Support Professional to join our team at Greenfinch. This role requires a highly organized and detail-oriented individual who can provide top-level support to our senior executives.The ideal candidate will be responsible for coordinating travel arrangements, preparing presentations, and providing administrative...
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Support Services Coordinator
7 days ago
Jaipur, Rajasthan, India Aruwa Fashion Full timeJob SummaryAruwa Fashion seeks a Customer Support Executive to provide exceptional customer service and support. The ideal candidate will have excellent communication skills, experience in customer support, and a passion for the fashion industry.Key ResponsibilitiesProvide online and technical support to customersResolve customer inquiries and issues in a...