Academic Counselor

1 week ago


Patna, Bihar, India Unacademy Full time

Responsibilities: Prospect and Lead Generation: Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools. Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction. Sales and Revenue Growth: Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients. Market Analysis: Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities. Reporting and Documentation: Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management. Collaboration: Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights. Student Counseling: Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences. Enrollment Assistance: Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses. Qualifications: Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred). Proven experience of minimum 1 year as a Academic Counselor or in a similar role. Strong understanding of the company's products/services and industry. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Proficient in using CRM software and other sales tools.


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