Sap Successfactor Support Analyst

6 days ago

Delhi, Delhi, India Mizuho Full time
Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.
At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS's development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What's in it for you?

o Immense exposure and learning
o Excellent career growth
o Company of highly passionate leaders and mentors
o Ability to build things from scratch

Know more about MGS:

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Total open positions - 2
4-7 Years

About the Role:

The candidate will be a hands-on application expert confident in leading implementations through the use of best practice and knowledge of HR processes both on the business and technology sides. The candidate will have the ability to troubleshoot and recommend alternatives to resolve conflicts between business requirements and standard success factor system functionality.

Roles and Responsibilities:

Implementation & Configuration:
Implement and configure

SAP SuccessFactors modules (e.G., Employee Central

, Performance & Goals, Learning, etc.) based on technical requirements. Customize workflows, templates, and business processes as needed.
System integration support for Downstream feeds/flows/integration issues (Payroll, Benefits, Everbridge, HRDASHBOARD, FIN013, etc.)
Collaboration & Coordination:
Act as a bridge between HR and IT teams to align technical solutions with HR operational goals. Coordinate with stakeholders to gather, document, and analyse system requirements.
System Maintenance & Support:
Provide ongoing support and troubleshooting for SuccessFactors applications. Ensure timely resolution of issues and maintain system performance and reliability.
Training & Documentation:
Conduct training sessions for HR and other stakeholders to maximize system usage. Develop and maintain user guides, process documentation, and technical specifications.
Data Management & Reporting:
Support HR teams in data migration, system updates, and reporting. Develop and optimize reports and dashboards to provide actionable insights for decision-making.
Compliance & Best Practices:
Ensure compliance with organizational policies, legal requirements, and data protection standards.
Stay updated on industry best practices and SAP SuccessFactors developments.

Qualifications and Experience:

Bachelor's degree in IT, Business Administration, or related field.

Proven experience as a SuccessFactors Consultant or similar role.
Proficiency in SAP SuccessFactors modules and configuration.
Strong understanding of HR processes and IT systems integration.
Excellent analytical, problem-solving, and project management skills.
Strong communication and interpersonal skills to work effectively with cross-functional teams.

Additional Skills (Preferred):

Certification in SAP SuccessFactors modules.

Experience with data migration and integration tools (e.G., Boomi, CPI).
Knowledge of HRIS and other ERP systems.

Interested candidates can share Updated resumes on mgs.rec@mizuho-cb.com along with the below details.

Relevant Exp :
-
Current CTC
Expected CTC
Notice period
Role applying for
Current location

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