Microsoft Dynamics Consultant

7 days ago


Bengaluru, Karnataka, India Datamatics Full time

CRM Solution Designer Location: Mumbai/Bangalore Experience – 10+ Years Role Summary: We are seeking a seasoned CRM Solution Designer/Architect with over 10 years of experience, including at least 5 years in CRM implementation (preferably Dynamics 365 Online). The ideal candidate will possess strong technical and functional expertise, with the ability to deliver out-of-the-box (OOB) solutions across Marketing, Sales, and Service modules within Microsoft Dynamics Customer Engagement. Key Responsibilities: Demonstrate comprehensive OOB functionality across Marketing, Sales, and Service modules (Microsoft Dynamics Customer Engagement). Provide OOB solutions using no-code and low-code models. Design and implement complex CRM solutions with seamless integration into Microsoft Dynamics CRM. Gather requirements, design solutions, and document processes. Execute rapid prototyping and proof of concepts (POCs). Possess a deep understanding of Microsoft Dynamics CE Security Architecture. Expertise in common data models and common data services. Utilize Azure DevOps for CRM implementation and management. Preferred Skills: Knowledge of Azure Stack (Azure Functions, Azure Search, Azure Service Bus, Azure Logic Apps, Azure Identities). Experience with offshore-onshore delivery models. Proficiency in Power Platform (Power Apps, Power Apps Portals, Power Automate, Power BI). Familiarity with Microsoft Unified Service Desk (USD). Advanced client-side scripting skills. Understanding of enterprise architecture frameworks such as TOGAF, Zachman, etc. Microsoft Business Apps certifications (Microsoft Dynamics CE + Power Platform) are highly desirable. Behavioral Skills: Strong communication and presentation skills. Demonstrated team leadership and handling capabilities.



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