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Client Engagement Partner

1 month ago


Mumbai, Maharashtra, India Wipro Full time
Location: Chennai, Bengaluru, Mumbai

Introduction

We are building a modern Wipro.

We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we.

Wipro is a leading global information technology, consulting, and business process services company. Our Digital Business Consulting group serves as the strategic arm of Wipro, helping clients across industries to strategize, transform, and re-imagine their business and operating models.

Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro Consulting is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our BFSI Consulting team is at the heart of this. Our people are the tip-of-the-spear driving change, come join us

The Opportunity

The role as a Client Engagement Partner will lead growth of the consulting business across strategic account(s) by leveraging both existing and emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting locally and globally.

This role is expected to deliver growth across the following areas;

- Transformation themes for Retail Banking & Lending, Corporate Banking & Commercial Lending, Cards & Payments and Digital Channels
- Consulting capabilities across Digital Experiences & Design Thinking, Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model

Our Client Engagement Partner is expected to build C-level relationships and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally.

Areas of focus

- Growth: Work with the leadership team to define a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new 'One Wipro' business opportunities and large deals by positioning and leveraging consulting skills and capabilities.
- Relationships: As a Client Consulting Partner you bring deep expertise and good industry connections to develop the consulting and advisory business
- Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients
- Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals.
- Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare

Who we are looking for:

Develop Business, Sell & Deliver

- Big picture orientation, conceiving effective strategies to drive growth.
- Entrepreneurial drive with a can-do attitude and pragmatic approach
- Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organization.
- Influential internal change agent with gravitas and business building mindset
- Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements.
- Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery and operational management.
- Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value.
- Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges.

Driving Transformation

- Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements.
- Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients.
- Be a champion and passionate advocate for Transformation to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and the Digital Transformation for the industry.
- Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results.
- Have a good understanding of IT and digital technology, including its application across the banking and financial services industry.

Talent Management

- Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals.
- Nurturing, developing, mentoring of top talent into future consulting business leaders.
- Strong desire to learn and shape your own and others career path.
- Execution of organisational people strategy with strong collaboration from HR and Recruitment leads.
- Proactively seeks opportunities to attract top diverse talent at all levels.
- Exemplary professional and corporate track record, delivering concise and effective communications with authority.
- Highly adaptable in dynamic environments and integrates effectively into a global matrix environment.

Thought Leadership

- Ability to converse with industry leaders, analysts and formulate POV on trends.
- Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc
- Internal content and offerings creator and contributor, writes publications, blogs and whitepapers.
- Utilises social media effectively using their digital presence.
- Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital.

Why work at Wipro?

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 1st overall in Europe a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion.

Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change – working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes.

All of our employees are expected to embody Wipro's 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust