Agile Product Management Advisor

1 month ago

Hyderabad, India Evernorth Full time

About Evernorth:

Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.

Agile Product Management Advisor

Position Overview:

In this role, as an Agile Product Management Advisor you will act as the internal voice of the customer. This role will define system features, participate in validation and is responsible for the scope of work that the Agile Release Train (ART) will complete. You will provide expert content/professional leadership on complex assignments/projects including visioning and roadmap for the Agile Release Train (ART). As you help teams proactively manage risks and dependencies across the portfolio you will have the opportunity to work cross-functionally across the Pharmacy Plus Technology Organization.

In this role you will have the opportunity to exercise considerable creativity, foresight, and judgment in planning, and delivering initiatives. You will focus on providing thought leadership but works on broader projects, which require understanding of wider business.

Responsibilities:

  • Produce clearly defined requirements that can be refined in user story format acceptable to stakeholders and scrum team resulting in a backlog depth of at least 1.5-2 sprints of ready-to-work stories.
  • Develop in depth product knowledge for assigned product area
  • Establish positive working relationships with client, internal stakeholders and peers
  • Drive discussions effectively with parties to elaborate process flows, user stories, story mappings, acceptance criteria and success criteria.
  • Provide support to training and UAT with product capability details and other inputs as required.
  • Manage product goals and metrics for on time delivery.
  • Collaborate with stakeholders to prioritize backlog of user stories for initiatives and maintain product roadmaps accordingly on a regular basis (weekly).
  • Coordinate with Delivery Manager on delivery timelines for planned work.
  • Ability to influence and present on detail of assigned product initiatives and their status in a setting where external client representatives will be engaged.
  • Work confidently with the scrum team and BPOs to review targeted roadmap efforts for prioritization regularly.
  • Support stakeholders and drive preparation and alignment of objectives for quarterly planning events including completing decomposition of work for identified prioritized program epics and confirming work delivery timings from dependent teams.
  • Team leader of indirect reports and initiatives
  • Own the product development lifecycle of assigned product or capability areas, including status reports
  • Own the customer communication strategy for experiences
  • Understand technology systems and customer journeys impacted by product/capability area
  • Translate complex business objectives into effective communication strategies and agile implementation
  • Work collaboratively with cross-functional partners to deliver the business case via intake(s), prioritization, budget exercises, design solutions, journey mapping, capability build, adoption, production roll-out, benefit validation

Qualifications

Required Skills:

  • Agile experience required preferably Agile SAFe certified.
  • JIRA/Jira Align
  • Excellent Verbal and Written Communication skills
  • Ability to navigate difficult discussions using data as evidence for best next steps and resolution.
  • Ability to build strong relationships with stakeholders, execution team and peers.
  • Experience

Required Experience & Education:

  • 11+ years of Years experience in software development or maintenance
  • College degree (Bachelor) in related technical/business areas or equivalent work experience.
  • Demonstrate ability to perform root cause analysis and suggest rectification options.
  • Strong verbal and written communication skills Should be able to provide technical and functional impact summary of the managed incidents

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