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Network Security Engineer

1 month ago

Chennai, Tamil Nadu, India Movate Full time
Network Security Engineer Location - Chennai(WFO)Primary Skills:
• Excellent Communication Skills.
• Candidate should have very strong fundamental "core" networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues
• Excellent knowledge and prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPNs, SSO
• Familiarity with DLP and Encryption gateways.
• Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection.
• Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, TCP dump and HAR Captures (HTTP Archive) etc
• International Support experience preferable.
• CCNA certification is preferable Experience:
• Minimum 1+ years of experience in Firewall Roles and Responsibilis
• Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.

Able to determine problems quickly and deliver a Remarkable Customer Experience.
• Check the case queue and clear the cases in it before the end of the shift
• Help customers with products and services.
• Update ZD with case updates and set SLA accordingly
• Manage caseloads & backlog in a timely manner, drive them for a closure
• Take ownership for problem resolution, problem reproduction and escalation,
• Escalate cases to the L2 team whenever required with proper documentation.

Interested Candidate can share resume to shibiya.princy@movate.com