Production Support Engineer

4 weeks ago

Navi Mumbai, Maharashtra, India Brace Infotech Private Ltd Full time
Job description Application Support (Banking Domain Preferred) 8+Years Provide L2/L3 support for business-critical applications.
Manage incidents, problems, and changes in alignment with ITIL practices.
Collaborate with cross-functional teams to ensure application reliability and performance.
Database & SQL Expertise: Write and optimize SQL queries across databases such as Oracle, Sybase, or SQL Server.
Perform data analysis and troubleshoot database-related issues.
Linux & Shell Scripting, Unix Support Execute Linux commands for system monitoring and issue resolution.
Develop and maintain shell scripts for automation and operational efficiency.
Alert Management: Configure and manage alerts using tools like Cloud Watch, Dynatrace, Prometheus, etc.
Respond to alerts and take proactive actions to minimize downtime.
Logs Management: Analyze application and system logs using tools like Splunk, ELK Stack, or native Linux utilities.
Conduct root cause analysis (RCA) and document findings.
Note: Looking 15-30 days Notices period

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