
Assistant Manager
1 day ago
Monitor and evaluate inbound and outbound sales calls for adherence to quality standards and compliance.
Provide detailed feedback and recommendations to Outreach Advisors for continuous improvement.
Document call assessments, identify trends, and report on key performance indicators (KPIs).
Collaborate with the training team to develop coaching programs based on audit findings.
Assist in creating and updating quality guidelines and performance criteria.
Ensure compliance with company policies, procedures, and relevant regulations.
Work with management to identify areas for process optimization and improved customer interactions.
Parameters key to the successof this positionare: Bachelor's degree or equivalent experience in a relevant field.
Proven experience 3+ years as a Call Quality Auditor or in a quality assurance role within a sales-oriented call center.
Strong understanding of consultative sales processes in a high-ticket sales environment and Inside Sales Outreach operations.
Excellent analytical and observation skills.
Effective communication and feedback delivery.
Proficiency in using call monitoring tools and CRM software.
Familiarity with Ed Tech industry standards is a plus.
Key Skills: Call Quality Audit· Consultative Sales Process Knowledge· Delivering Feedback· Critical thinking· Coach & develop teams· Growth mindset· Conflict resolution· Decision Making Technical: MS Office applications like Excel, Powerpoint, Planner, etc.· Reporting skills for formulating and basic automation, trend analysis using Excel· Working knowledge of any tools/applications to implement instructional design process – preferred· Working Knowledge of Salesforce is an added plus
-
Managing Assistant
2 days ago
India S. Sethi Caterers Full time ₹ 15,000 - ₹ 20,000 per yearCompany DescriptionManaging Assistant for S. Sethi DescriptionSalary: Rs. 15,000/- to Rs. 20,000/-Role DescriptionThis is a full-time on-site role for a Managing Assistant located in Jaipur. The Managing Assistant will be responsible for supporting the management team with various tasks including scheduling, coordinating menus, designing menu tags, and...
-
Assistant Manager
4 weeks ago
India Marriott Full timeJOB SUMMARYThe Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers Under the leadership of the Manager of Marketing and Communication this role promotes on-brand messaging to customers through traditional digital and social media channels all with the goal of enhancing the...
-
Assistant Manager
4 weeks ago
India Victory Luminaires Full timeJob DescriptionCompany DescriptionVICTORY stands for traditional quality in the lighting industry. Our products are designed to convince customers with their robust quality, ease of installation, minimal maintenance requirements, and resilience in rough conditions. VICTORY luminaires are built to withstand extreme environments.Role DescriptionThis is a...
-
Assistant Manager
2 days ago
India Adani Power Full timeJob DescriptionResponsibilities- Assist the Site Finance Controller in preparing reports related to the construction phase.- Invoice verification and NFA Validation- Support the budgeting and forecasting processes for construction activities.- Monitor and analyze financial performance, identifying variances and recommending corrective actions.- Ensure...
-
Assistant Manager
2 days ago
India Glow Beauty On Demand Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAdditional Information Job Number Job Category Engineering & Facilities Location The St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists in the management of all engineering/maintenance...
-
assistant manager
5 days ago
India The Muthoot Group Full timeJob DescriptionJob Description :Muthoot Leadership ProgramThe Future Needs LeadersLIKE YOUR.Introducing the Muthoot Leadership Program, a fast track opportunity for high - performing Assistant Manager to step into key leadership roles.- 3 months of elite training- 25-40% salary hike- Fast-track to managerial roles- 7-years career growth roadmapEligibility --...
-
Assistant Manager
2 days ago
India movin Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Assistant Manager – Operations (Healthcare) Band: 3Reports to: Deputy General Manager- MSP OperationsLocation: New DelhiFunction: OperationsAssistant Manager – Operations (Healthcare)- will manage the day-to-day office operations. The aim of this position is to ensure all shipments are efficiently processed, recovered and dispatched in time to...
-
Assistant Manager/Manager
2 days ago
India Arthan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Assistant Manager/Manager – FundraisingNumber of Positions: 1Department: Resource MobilizationReporting to: Senior Manager – PartnershipsLocation: HyderabadContract Duration: RegularAbout the OrganizationWe are hiring for a leading independent child rights organization, part of a global movement dedicated to ensuring children's well-being,...
-
HR Assistant Manager
2 days ago
India HSR High Street Full time ₹ 3,00,000 - ₹ 3,50,000 per yearJob Summary: We are looking for a dynamic and motivated HR Executive to join our team. The HR Executive will work closely with the HR team to support various HR functions, including recruitment, employee engagement, performance management, and compliance. Responsibilities: Assist with the recruitment process, including job postings, screening resumes,...
-
Assistant Manager
16 hours ago
India MACCAFERRI Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAssistant Manager - Industrial HRAble to arrange casual/contractual worker for Manufacturing plantAble to maintain all applicable statutory compliance record for plantVendor managementLiaising with respective government authoritiesPlant Administration ( Security, Housekeeping, Pantry/Cafetaria, Stationery management)Casual/Contractual worker's monthly...