Flexcube Technical Consultant-fcc

Experience : 4-12 YearsJob Location: Pan India (All LTIMindtree Offices)Key Skill: Flexcube Technical FCCNotice Period - 0 to 90 DaysJob DescriptionFCC:—Responsibilities:--- Be part of Support/Implementation activities of Oracle FLEXCUBE Corporate Core Banking product.- Knowledge of various Flexcube Corporate Modules --Fund Transfer/Payments/Bills & Collection/Letter of Credit/Loans/ General Ledger- Knowledge of EMS, Flexml, SWIFT, Debug Capture process- Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client.- Responsible for SLA driven Application Monitoring- Monitor escalations for L2/L3 Incidents and ensuring closure within the SLA's.- Escalate the Incidents/failures to Level2 support as per the defined process.- Support scheduled weekend activities (e.g.
BCM testing, Data Centre Power down…etc) of Production applications.- Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc.- He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
- On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
- Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically.- On occasion he/she might be required to provide On-Call support during non-business hours.- Need involvement in Automation & Continuous Service Improvement- Guide the business users on any configuration issues related to the application- Regular defect status reporting along with any critical issues that may require senior management's attention- Follow structured configuration and release processes for applying fixes and software release- Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.- Should know how to analyze Debug logs- Participate in Automation & Continuous Service ImprovementDesired Skills and Experience:-- Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product.- Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting- Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools - Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills- Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
- Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment.- Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations Qualifications: Should hold a Bachelors/Masters Degree in Computer Science / Banking.
Fluency in English is a must.
Experience 5 to 10 years total experience with 3 to 6 years experience in primary skills.
He/she has previous Banking experience and knows how to engage with Offshore Development and Support teams in providing the end resolution for production incidents with status-reporting and root cause analysis.
Ability to work in a high pressure, fast moving and challenging environmentExternal Accreditation: ITIL v3 Foundation as Added AdvantageOther skills:Ready to work in Morning/Afternoon/Night shift (9 hour shift 5 days a week) Able to work to tight deadlines and produce solid work that is both accurate and to a high standardBe self-motivated, disciplined and able to work well in a team environment but also on an individual basis to ensure tasks/actions are completed

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