Technical Writer
3 weeks ago
The candidate will be responsible for creating high-quality documentation that covers SRE, Dev Ops practices, and the use of monitoring and observability tools like Grafana, Kibana, and Prometheus.
This role involves working closely with engineers, Dev Ops teams, and product managers to understand complex technical concepts and translate them into clear, user-friendly documentation.
Key Responsibilities: Develop, maintain, and improve documentation related to SRE and Dev Ops practices, including workflows, processes, and best practices.
Write user manuals, installation guides, API documentation, troubleshooting guides, and knowledge base articles.
Create content for internal tools and processes used by engineering teams, focusing on monitoring and observability tools like Grafana, Kibana, and Prometheus.
Collaborate with cross-functional teams including Dev Ops, SRE, and development engineers to gather technical details and ensure accurate and up-to-date content.
Ensure documentation is easy to understand, accurate, and accessible for both technical and non-technical audiences.
Maintain version control and document management systems to keep documentation up-to-date with software releases and changes.
Write and maintain training materials for both internal and external stakeholders.
Contribute to improving the documentation process and content structure.
Required Qualifications: Proven experience as a Technical Writer with a strong understanding of Dev Ops and Site Reliability Engineering (SRE) practices.
Familiarity with monitoring and observability tools such as Grafana, Kibana, and Prometheus.
Strong writing and editing skills with an ability to convey complex technical concepts in a simple and understandable manner.
Ability to work independently and collaboratively with various teams.
Familiarity with Git, Markdown, and version control systems for managing documentation.
Strong attention to detail and the ability to handle multiple documentation projects at once.
Knowledge of software development methodologies, continuous integration, and deployment (CI/CD) processes.
Bachelor's degree in Computer Science, Engineering, Technical Communication, or a related field (or equivalent practical experience).
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