Client Relationship Executive

3 weeks ago

Chennai, Tamil Nadu, India YaClass Full time
Job Description Job Title: Client Relationship Executive - Hindi Location: Chennai Employment Type: Full-Time CTC: ₹3,00,000 per annum Job Summary: Pumpa is looking for a proactive and customer-focused Client Engagement Executive to manage client relationships and support lead generation through direct communication channels, including calls and Whats App.

The ideal candidate will handle client feedback, drive referrals, manage chat-based inquiries from marketing campaigns, and collaborate with internal teams to ensure a high-quality customer experience.

Fluency in Hindi, Tamil, and English is essential for this multilingual role.

Key Responsibilities: Client Relationship Management Conduct regular follow-up calls with existing clients to gather feedback and understand their experience.

Encourage satisfied clients to refer new students and manage the referral process.

Share Google review links with happy clients and request positive feedback.

Address client concerns by coordinating with internal teams for quick resolution.

Whats App Chat Support & Lead Handling Respond to incoming Whats App inquiries from marketing campaigns in a timely and professional manner.

Qualify leads based on interest and eligibility, and maintain accurate tracking.

Coordinate with internal sales and operations teams to ensure smooth follow-ups on hot leads.

Maintain records of chat interactions and feedback for reporting and insights Creative Collaboration & Brand Representation Review and perform quality checks on promotional videos and marketing creatives.

Participate in video shoots or represent the brand in marketing content, when required.

Stay updated on Pumpa's offerings and promotional messages to ensure consistent and accurate communication.

Requirements: Excellent communication skills in Hindi, Tamil, and English (spoken and written).

Strong interpersonal skills with a positive and customer-first approach.

Ability to multitask, follow up effectively, and manage client interactions independently.

Prior experience in customer relationship roles, tele-calling, chat support, or CRM.

Detail-oriented, with the ability to review and verify creatives and content.

Confident personality, comfortable participating in video content when needed.

Preferred (Not Mandatory): Familiarity with Whats App Business tools or CRM platforms.

Experience in digital marketing, lead management, or content presentation.

Working Days: Monday to Friday Working Hours: 10.30 to 7.30 PMWork Type: Mon and Tues - Work from Office and remaining 3 Days WFH.

  • Client Relationship Executive

    1 day ago

    Chennai, Tamil Nadu, India ScopeHR Services Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Client Relationship Executive is responsible for managing our company's clients or customers. The role focuses on ensuring our clients are satisfied with the products or services provided, and it often involves a combination of sales, customer service, and project managementComputer Skills: Advanced Excel, Word and PowerPointMinimum 2 Yrs Of ExpFemale...

  • Client Relationship Executive

    24 hours ago

    Chennai, Tamil Nadu, India Beep Experience Management Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Develop marketing strategies for clientsLiaising with clients internal servicing team/clients and interpreting theirbriefsBrainstorming with team and making proposals as per the client requirementDeveloping creative ideas and concepts, often in partnership with the artdirectorPresenting ideas to colleagues and clients.Conduct regular follow ups to ensure the...

  • Client Relationship Manager

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerServicing Full time ₹ 60,000 - ₹ 80,000

    Job OverviewWe are seeking a Client Servicing Executive to join our team in Chennai. The successful candidate will be responsible for managing client relationships, delivering presentations, and providing exceptional customer service.Key Responsibilities:Manage client relationships to ensure high levels of satisfaction.Deliver presentations to clients to...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeClientServicing Full time ₹ 40,00,000 - ₹ 60,00,000

    Job OpportunityOverview: As a comprehensive marketing services company, we are seeking a professional to manage client relationships and deliver exceptional service.Role Description: We need an experienced Client Servicing Executive who can drive value for clients through presentations and problem-solving skills.Responsibilities:Develop and maintain strong...

  • Client Relationship Manager

    4 weeks ago

    Chennai, Tamil Nadu, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account ManagerLocation: ChennaiDepartment: Customer SuccessReports To: Head of Account ManagementRole Overview:We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be...

  • Client Relationship Manager

    3 weeks ago

    Chennai, Tamil Nadu, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account ManagerLocation: ChennaiDepartment: Customer SuccessReports To: Head of Account ManagementRole Overview:We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account Manager Location: Chennai Department: Customer Success Reports To: Head of Account Management Role Overview: We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India TECEZE Full time

    Job Title: Client Relationship Manager / Key Account ManagerLocation: ChennaiDepartment: Customer SuccessReports To: Head of Account ManagementRole Overview:We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 30,00,000 - ₹ 60,00,000

    Job OverviewWe are seeking a highly skilled Associate Manager - Client Servicing to join our team. The ideal candidate will have a strong background in account management and excellent communication skills.Key Responsibilities:Manage client relationships and lead integrated campaigns.Conceptualize and execute mainline campaigns, collaborating with internal...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 4 - ₹ 6

    Client Relationship ManagerWe are seeking a highly skilled and motivated Client Relationship Manager to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients and deliver exceptional customer service.The Client Relationship Manager will be responsible for...