Six Sigma Project Manager

4 weeks ago


Mumbai Metropolitan Region, India People Konnect Full time

To support the business objectives of driving Quality Initiatives across the given region (Quality Management System and Process Improvement)


Profile – Roles and Responsibilities


Areas of Responsibility

  • Facilitate Service Level Agreement (SLA) compliance in all VAC’s within the region and avoid service penalties as applicable
  • Implementation and maintenance of Quality & Environment Management System across the given region. Ensure timely reporting of Client & Internal MIS, Ad hoc data/ information & analysis
  • Develop & sustain a culture of continuous improvement in the region through practices like Lean & Six sigma. Promote & implement best practices for all processes.
  • Ensure reduction in complaints
  • Ensure reduction in errors
  • Ensure on time reporting with accuracy by developing & implementing formats that ensure no errors
  • Ensuring successful roll out of all projects and processes.
  • Ensures on time roll out of automation requirement identified & carries out integration of reports
  • Conduct timely audit in the given region in order to check the accuracy & punctuality of reports
  • Conduct necessary certifications for the given region.
  • Should have complete knowledge & understanding of the methodology on the service level reporting & process



  • Mumbai Metropolitan Region, India People Konnect Full time

    To support the business objectives of driving Quality Initiatives across the given region (Quality Management System and Process Improvement)Profile – Roles and ResponsibilitiesAreas of Responsibility Facilitate Service Level Agreement (SLA) compliance in all VAC’s within the region and avoid service penalties as applicableImplementation and maintenance...


  • Mumbai, India People Konnect Full time

    To support the business objectives of driving Quality Initiatives across the given region (Quality Management System and Process Improvement)Profile – Roles and ResponsibilitiesAreas of ResponsibilityFacilitate Service Level Agreement (SLA) compliance in all VAC’s within the region and avoid service penalties as applicableImplementation and maintenance...


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