Site Reliability Engineering Manager

1 day ago


Delhi, India Airtel International LLP-Airtel Africa Full time
Job title: Site Reliability Engineer - Airtel Money

Work Location: Gurgaon

Division/Department: Engineering

Why Airtel Africa?

At Airtel, we don’t just make things – we make things possible. Airtel Africa is on a mission to change the world by connecting people with ideas. We are building next generation systems to improve the quality of life for millions of users spanned across 14+ countries.

Highlights (Airtel Money)

- Loved by 21.5 million customers (up 29%)- $12.8B transacted last quarter (up 62%)- Revenue run rate of $291m till Dec 20 (up 41%)- Operating profit of $135m till Dec 20 (up 40%)

In The News

- Airtel, Mastercard introduce Virtual Debit Card- Airtel Tanzania develops school feespayments solution to its customers- Airtel Tanzania Launches International Payments- Airtel Money Customers Can Now Receive Money From Over 200 Countries- Tax Payments Now Possible With Airtel Money, Says Malawi Revenue Authority- The Train Is Leaving the Station: Digital Currency in Sub-Saharan Africa- Mastercard partners with Samsung, Airtel and Asante to drive digital inclusion in Africa through Payon-Demand services

What will you do?

If you are passionate about building, owning and operating massively scalable systems and experienced in being in a team of highly competent software engineers impacting millions of lives around you, here is an opportunity tailored for you.

As SRE, you will be primarily responsible for collaborating with operations and engineering stakeholders to proactively build resilience into IT infrastructure and applications of our growing product portfolio. Airtel Africa Digital Labs (AADL) has a highly passionate engineering-driven environment where your contribution will have an impact.

- Provide primary operational support and engineering for multiple large distributed software applications- Partner with development teams to improve services through rigorous testing and release procedures- BizOps – enabling features, modifying configurations, handling business queries about product usage, feedback loop with business and engineering team etc.- Diagnose, troubleshoot problems and develop a fix for them- Effective documentation for troubleshooting- RCA of issues.- Work on building and improving our tools for deploying, monitoring and managing our systems

What will make you successful?

B.E./B.Tech in Computer science or Information Technology with 1.5 years of experience in a scalable product organization.

- Experience in keeping multiple applications on K8s clusters up and running 24x7 with continuous focus on automation to reduce manual effort.- Operational experience with Cloud and Micro-Services architecture.- Fast learner, ability to think on your feetGood communication skills and flexibility-oriented mindset- Ability to work independently and as part of a team- A sense of humor and camaraderie

What do you bring to the table?

- Strong experience working with monitoring tools like Prometheus, Grafana, EFK stackHands-on experience with container solutions such Kubernetes, Docker etcImprove Engineering effectiveness/Biz Devops – through tools like BitBucket, Consul, JIRA, Sonar, Jenkins etc- Coding experience beyond simple scripts- Experience supporting multiple applications, dealing with APIs and microservices.- Ability to produce tools to assist the product development teams- Database experience (SQL, NoSQL, etc)Experience in networking and security

Tools & Technologies:

Out of many tools and technologies, we use Java, Postgres, Kubernetes, MongoDb, Cassandra, Redis, Kafka, Netty extensively for our back-end development

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