Customer Support Executive
2 weeks ago
Customer Support Executive (1+ Year Experience) Location: Gota, Ahmedabad | Full-time | On-siteAbout Us Located in the vibrant city of Gota, Ahmedabad , Synex Technology is a forward-thinking technology company specializing in developing innovative e-commerce and web software solutions . We’re currently building an advanced online platform for the UAE automotive market , offering products such as car tyres, bike tyres, batteries, and accessories . Our mission is to deliver a seamless digital experience backed by a collaborative, growth-oriented work culture that empowers every team member to succeed.About the Role We are looking for a Customer Support Executive with 1+ year of experience in handling online customer interactions and support operations. In this role, you’ll serve as the first point of contact for our UAE customers — assisting them with product inquiries, order updates, and issue resolution. You’ll also collaborate closely with internal teams to ensure smooth and efficient service delivery, contributing directly to customer satisfaction and retention.Key Responsibilities Manage and respond to customer inquiries via email, live chat, WhatsApp, and phone.Assist customers in selecting the right automotive products based on their needs.Handle order tracking, returns, and delivery-related queries efficiently.Coordinate with internal teams to ensure timely resolution of customer issues.Maintain accurate records of customer communications and feedback.Ensure a positive and professional tone in all interactions, building long-term trust with customers.Share customer feedback and insights with relevant teams to improve processes and service quality.Prepare simple reports or summaries to highlight common customer issues and solutions.Key Requirements 1+ year of experience in customer service, preferably in e-commerce or automotive-related industries.Excellent verbal and written communication skills in English.Proficiency in Microsoft Office (Excel, Word, Outlook) for managing data and reports.Strong problem-solving skills and attention to detail.Ability to multitask and handle customers across different communication channels.Positive attitude, adaptability, and willingness to learn new systems and processes.Candidates must be residing in Ahmedabad .Why Join Synex Technology? Be part of a growing e-commerce venture serving the UAE automotive industry.Opportunity to interact with international customers and learn global service standards.Supportive, collaborative, and growth-driven work culture.Real opportunities for career development within a dynamic digital environment.Play a key role in delivering an exceptional customer experience.
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Executive
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New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
3 days ago
Delhi, India Dromen & Co Full timeWe are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...
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Customer Support Executive
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Customer Support Executive
1 week ago
Delhi, India Dromen & Co Full timeWe are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...
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Delhi, Delhi, India Mohan Wooden Doors Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionMohan Wooden Doors specializes in manufacturing a wide variety of doors, including teak wood doors, pine wood doors, synthetic doors, laminate doors, and veneer doors. With a presence all over India and a strong export market, we pride ourselves on delivering high-quality products to our customers.Role DescriptionThis is a full-time...
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Customer Support Executive
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Delhi, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
2 weeks ago
Delhi, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
2 weeks ago
Delhi, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
