Senior Analyst
4 weeks ago
Core Responsibilities
- Strategic Planning: Develop and implement ecommerce strategies to increase sales and improve customer satisfaction.- Operations Management: Oversee day-to-day ecommerce operations, including inventory management, order fulfillment, and shipping logistics.- Performance Analysis: Analyze sales data and customer feedback to identify trends and areas for improvement, making data-driven decisions to optimize operations.- Cross-Functional Collaboration: Work closely with marketing, IT, customer service, and product teams to ensure cohesive execution of ecommerce initiatives.- Process Improvement: Identify inefficiencies in operations and implement best practices to streamline processes and reduce costs.- Vendor Management: Establish and maintain relationships with suppliers, logistics providers, and other partners to ensure smooth operations.- Budget Management: Monitor and manage the ecommerce budget, ensuring cost-effectiveness and resource optimization.- Team Leadership: Lead and mentor the ecommerce operations team, fostering a collaborative and high-performance culture.
Knowledge and skill set
- Proven track record of improving operational efficiency and driving sales growth.- Excellent analytical skills with the ability to interpret data and generate actionable insights
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