Sr Consultant(ServiceNow GRC)

The opportunity

We’re looking for ServiceNow developers with expertise on ServiceNow GRC/ IRM solutions to join our international network of GRC Technology professionals helping our clients implement technology solutions that support risk management, compliance, and governance. They would assist the ServiceNow Dev Leads/Architects in creating ServiceNow GRC/IRM proof of concepts, technology feasibility of requirements and perform ServiceNow build including but not limited to Automated Test Framework development. It would be good to have some architectural experience in designing ServiceNow solutions and presenting it to stakeholders. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of the service offering.

Your key responsibilities

- Work with the Solution Designers/Architects, and BA’s to bounce ideas, brainstorm available solutions, disseminate business requirements, and articulate the best feasible solution to implement.- Map customer requirements to ServiceNow GRC functionality and advise on best practices for implementing GRC processes.- Design and develop custom ServiceNow GRC applications and modules to meet specific client needs and compliance requirements.- Configure and customize ServiceNow GRC workflows, policies, forms, and user interface (UI) elements to create user-friendly and efficient solutions including but not limited to Policy and Compliance Management, Risk Management, Business Continuity Management, Third-party Risk Management, Operational Risk Management, Operational Resilience, Privacy Management, Regulatory Change, Audit Management, Security Operations, Vulnerability Response- Participate in scrum meetings including user story point definition and prioritisation- Configure Automated Test Framework (ATF) associated with the ServiceNow build in scope- Drive process optimization, efficiencies and productivity using automation- Develop and maintain ServiceNow GRC scripts, such as Business Rules and Client Scripts, flows to enhance system functionality and automate processes.- Conduct thorough testing and quality assurance for developed solutions to ensure accuracy and reliability.- Provide technical expertise and guidance to the project team and assist in knowledge transfer sessions.- Stay up to date with the latest ServiceNow GRC features, releases, and industry trends to drive continuous improvement.- Collaborate with cross-functional teams to integrate ServiceNow GRC with other systems and tools, as required- Drive customer requirements show back sessions, system demos and other workshops.- Ability to work as a team member to contribute to various phases of projects.

To qualify for the role, you must have

- 3 to 6+ years of relevant experience in a similar role, particularly in a professional services organization.- Should have led/completed at least 4 to 5 end-to-end end ServiceNow implementation engagements (including atleast one ServiceNow end-to-end GRC implementation)- ServiceNow GRC certifications (Certified Implementation Specialist - GRC, Certified System Administrator).- Experience in developing and maintaining technical documentation.- Basic understanding of cross GRC domains including Information Security, business continuity and Risk Management.- Team Building - Knowledge sharing, training, motivating and development of team members.- Good understanding of ServiceNow technology platform including workspace and portal

Ideally, you should also have

- B.E/B.Tech (Comp. Science, IT, Electronics, Electronics & Telecommunications)/MBA with a minimum of 3+ years of experience with other Big3 or panelled SI/ ITeS companies- Robust understanding of program and project management practices- Familiarity with a typical IT systems development life cycle- Demonstrated track record with a blue-chip consulting organization and/or a blue-chip organization- Demonstrated experience in delivery management and client management- Exposure to multiple GRC tools like Archer, MetricStream, Enablon, etc. would be an added advantage

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