Wireless DAS Engineer

2 months ago

Delhi, India Black Box Full time
Please apply only if you flexible to work for Rotational Shift / Flexible for working on late night hours

Work location: BangaloreMode: Work from OfficeShift timing: Rotational shifts

Primary Roles & Responsibilities:Provide Tier 3 escalation support for clients requiring expert troubleshooting on various technical matters involving hardware, software, and wireless connectivity issues.Identify, research, analyze, diagnose, resolve and close escalated technical problems in a quality and timely manner. Prepare documentation for internal and external clients detailing system designs and configuration of deployed solutions.Provide comprehensive diagnostic, root cause and troubleshooting support, accurate problem resolution and make findings available for future troubleshooting and analysis.Develop and maintain professional and productive relationships with clients, infrastructure vendors such as ISPs and Carrier Services, software & hardware vendors and related key contributors to ensure stable and quality product & service delivery consistent with company objectives and client expectations.Determine the need to deploy field service resources required to deliver client service requests via incident management and dispatch processes through the service desk.Continuously expand, research and leverage knowledge of market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics.Meet all financial performance objectives for area of responsibility and take corrective action as needed.Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs.Monitor service desk tickets volume, identify trends in problem activity, document findings and make available for future client troubleshooting issues and ensure timely closure of all assigned tickets.Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute service desk functions and company priorities.Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance.Achieve performance targets established by leadership for applicable Key Performance Indicators.Perform other duties as assigned by management.

Knowledge, Skills, AbilitiesAccountability - Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind. Looks beyond the requirements of one’s own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization’s success.Customer Focus - Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one’s own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.Business Acumen - Interprets situations and events from a business standpoint in order to make decisions that are consistent and congruent with the organizations strategic direction and goals. Demonstrates the ability to use technology to enhance decision making, and provide cost-effective organizational and management tools. Aligns policies for a consistent and united business approach. Increases cooperation and communications between departments.Decision Making - Makes good decisions using a combination of analysis, knowledge, experience, and judgment. Analyzes and distinguishes core problems by looking at the symptoms.Resolves key issues behind major problems in the short term while developing and executing long term solutions. Has a strong record for making decisions that are correct and accurate. Applies strategies to implement effective decision making during crises.Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization’s strategic plan.

Education / Experience RequirementsBachelor’s Degree in Electrical Engineering, or related field, or equivalent, relevant experience.Minimum of 5 years with of Wireless Distributed Antenna Systems (DAS) support engineering responsibilities involving complex client requirements assessment, solutions design and implementation within the technology services industry. Experience with wireless carrier or Managed Service Provider environment preferred.Wireless DAS engineering technical experience:DAS installation, greenlighting, commissioning, and maintenance of in-building DAS systems or 2-way radio systems“Ability to swiftly interpret DAS alarms to determine root cause and action required.”High density wireless environments“iBwave, CommScope, Corning or JMA Wireless or related certifications preferred.”Strong understanding of wireless test software (e.g., TEMS, JDSU, Pocket) and RF testing tools (e.g., CW, Spectrum Analyzer, Coax Line Sweep, PIM Test, Anritsu) preferred.End-to-end process thinker, with proven experience in business processes and workflow design.Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation.Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies.Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution.Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, AutoCAD, service delivery management tools such as ServiceNow and related cloud based technology systems.

  • Wireless Support Engineer

    1 week ago

    Delhi, Delhi, India CallTek Full time

    Wireless Support Engineer About the Position:Staff4Me is looking for a skilled Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will provide technical assistance for wireless networks, ensuring their stable performance and collaborating with clients and teams for reliable solutions.Role Responsibilities: Provide tech support...

  • Wireless Engineer

    1 week ago

    Delhi, Delhi, India Overture Rede Private Limited Full time

    Job DescriptionJob Title: Wireless (Wi-Fi/BLE) EngineerLocation: Sunnyvale, CA (Complete Onsite)EXp:5+yrsJob Type: C2C Responsible for embedded software design and optimization with a concentration on connectivity and wireless SW stacks for Wi-Fi, Bluetooth, Core Android networking, etc Work on new connectivity/wireless software stacks (Wi-Fi, Bluetooth,...

  • Wireless Network Engineer

    1 week ago

    Delhi, Delhi, India PAN IT Global Full time

    Job DescriptionThis is a remote position.We are seeking a highly skilled Wireless Network Engineer to join our team remotely. In this role, you will play a key part in designing, developing, and implementing next-generation wireless network solutions. You will leverage your knowledge of automation technologies and network best practices to create efficient...

  • Certified Wireless Network Expert

    3 weeks ago

    Delhi, India Staff4Me Full time

    Overview:As a Certified Wireless Network Expert CWNE , you will be a key member of our network engineering team, responsible for designing, implementing, and optimizing wireless networks to ensure robust and high-performance connectivity. Your expertise will guide the development of innovative wireless solutions that meet the evolving needs of our...

  • Wireless Network Engineer

    4 weeks ago

    Delhi, India PAN IT Global Full time

    Job DescriptionThis is a remote position.We are seeking a highly skilled Wireless Network Engineer to join our team remotely. In this role, you will play a key part in designing, developing, and implementing next-generation wireless network solutions. You will leverage your knowledge of automation technologies and network best practices to create efficient...

  • Senior Cisco Wireless Network Engineer

    1 month ago

    delhi, India eJAmerica Full time

    JD : Network Wireless6+ years of experience with flexibility to work across shiftsInstall and troubleshoot Cisco wireless Networks, Catalyst Wireless Controllers, Access Points, Network Access Control systems, Wireless Network Management tools.Evaluating the performance of higher layers of various types of wireless networks.Use monitoring tools, protocol...

  • Product Support Engineer

    1 week ago

    Delhi, India Hex Wireless Pvt Ltd Full time

    Job Title: Product Support Engineer - SaaSLocation: RemoteJob Type: Full-TimeShift : US Shift only (11 PM to 9 AM) Mon-FriSalary: 3-5 LakhJob Summary:As a Product Support Engineer, you will be responsible for providing technical support and solutions to our SaaS customers. You will work closely with customers to resolve their technical issues, ensure their...

  • Business Development Manager

    1 week ago

    Delhi, Delhi, India Agua Wireless Systems Full time

    Profile - Business Development ManagerCTC - Upto 12 LPALocation - MumbaiExperience - Minimum 3 yearsCompany DescriptionAgua Wireless Systems is a company dedicated to solving the world's fresh water crisis by using innovative IoT/AI technologies. Our products provide a comprehensive view of water networks for buildings, industries, cities, and villages,...

  • Wireless Network Administrator

    3 weeks ago

    Delhi, India Your IT Recruiter Full time

    Job DescriptionYour IT Recruiter is helping an on-demand, autonomous ride-hailing company hire a Wireless Network Administrator to be responsible for the company's geofence carrier mapping (4G/5G) and auditing carrier services.In this role, you will assist the vehicle operators with day-to-day support operations related to the vehicle network. You will work...

  • Business Development Manager

    3 weeks ago

    delhi, India Agua Wireless Systems Full time

    Profile - Business Development ManagerCTC - Upto 12 LPALocation - MumbaiExperience - Minimum 3 yearsCompany DescriptionAgua Wireless Systems is a company dedicated to solving the world's fresh water crisis by using innovative IoT/AI technologies. Our products provide a comprehensive view of water networks for buildings, industries, cities, and villages,...

  • Product Documentation

    3 weeks ago

    delhi, India Tejas Networks Full time

    About Tejas NetworksTejas Networks is India's largest R&D-driven telecom equipment company, founded by technocrats. Tejas designs & manufactures leading-edge fiber-optic networking equipment, broadband wireless and data networking products used by telecom service providers in more than 65 countries globally. Tejas products are used by telecom service...

  • Market Support Engineer

    2 months ago

    delhi, India Avensys Consulting Full time

    Avensys is a reputed global IT professional services company headquartered in Singapore , Malaysia & India. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a...

  • Da Data Scientist

    3 weeks ago

    Delhi, Delhi, India Barclays Full time

    Job Title: DA Data Scientist Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Da Data Scientist

    3 days ago

    Delhi, Delhi, India Barclays Full time

    Job Title: DA Data Scientist Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • WLAN Engineer

    13 hours ago

    Delhi, India Aprecomm Full time

    Company DescriptionFounded in 2016 ,Aprecomm is a network intelligence solution provider that creates software products to monitor and manage wired and wireless networks. Our products use artificial intelligence (AI), natural language processing, analytics, and algorithms to make networks more autonomous, easier to monitor, and more resilient. Aprecomm's...

  • Market Support Engineer

    2 months ago

    Delhi, India Avensys Consulting Full time

    Avensys is a reputed global IT professional services company headquartered in Singapore , Malaysia & India. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a...

  • Campus Technical Solutions Engineer

    3 weeks ago

    delhi, India Arista Networks Full time

    Arista Networks pioneered software-driven, cognitive cloud networking for large-scaledatacenter and campus environments. Arista's award-winning platforms, ranging inEthernet speeds from 10 to 400 gigabits per second, redefine scalability, agility andresilience. Arista has shipped more than 20 million cloud networking ports worldwidewith CloudVision and EOS,...

  • CISCO Certified IT Engineer

    1 week ago

    Delhi, Delhi, India Global Infotech Full time

    Engineer with ONE of the following certifications:CCDPCCDECCIE (Specialize in Routing & Switching) (exam + lab)CCIE (Specialize in Enterprise Infrastructure) (exam + lab)Engineer with ONE of the following certifications:CCNP (Specialize in Routing & Switching)(achieved before February 23, 2020)CCIE (Specialize in Routing & Switching) (exam + lab)CCIE...

  • Azure Data Engineer

    13 hours ago

    Delhi, India Sinergidea srl Full time

    Job DescriptionCerchiamo con urgenza una persona per il ruolo di Data Engineer, che possa seguire le attività previste dal nostro cliente, azienda internazionale del settore della System Integration.La posizione prevede di lavorare a tempo pieno e da remoto sui progetti di analisi e implementazione dei processi di elaborazione dati a partire da tecnologia...

  • Network Engineer

    1 week ago

    Delhi, Delhi, India Next-Link Full time

    Job DescriptionOur client is seeking a skilled Network Engineer to join our team and take charge of our Local Area Network (LAN), Wide Area Network (WAN), and wireless infrastructure. The ideal candidate will have expertise in configuring, maintaining, and troubleshooting network systems in a multi-vendor environment, with proficiency in Cisco and Aruba...