Operation Manager
3 weeks ago
Experience : 5 YearsLocation : TrichySalary : Depends Upon ExperienceIndustry : Hotel Industry
Job Summary :We are seeking an experienced Operation Manager to oversee and manage the daytoday operations of our hotel in Trichy. The ideal candidate will have a strong background in hotel management operations and staff supervision ensuring that all departments operate efficiently while maintaining high service standards.
Main Responsibilities :Oversee the overall daily operations of the hotel ensuring smooth coordination between departments.
Manage and lead a team of department heads (housekeeping front office food & beverage etc.) to ensure seamless service delivery.
Monitor and improve operational systems processes and policies to support organizational goals.
Maintain a high standard of service and operational excellence to enhance guest satisfaction and loyalty.
Plan and manage hotel budgets financial performance and cost controls to maximize profitability.
Oversee inventory management procurement and supply chain processes.
Ensure compliance with health safety and legal standards and implement relevant policies and procedures.
Develop and implement operational strategies to improve efficiency and streamline processes.
Manage staff training development and performance reviews to maintain a motivated and highperforming team.
Analyze and resolve operational issues and guest complaints in a timely and professional manner.
Foster a positive and collaborative working environment across departments.
Essential Qualifications :Bachelors degree in Hotel Management Business Administration or a related field.
Proven experience (5 years) in operations management preferably in the hotel or hospitality industry.
Strong understanding of hotel operations guest services and staff management.
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