Key Account Manager

4 weeks ago


Gurugram, India White Force Full time

Job description Client Management: Serve as the primary point of contact for key e-commerce accounts, building and maintaining strong, long-term relationships. Strategic Planning: Develop and implement strategic account plans to drive growth and maximize revenue. Collaborate with clients to understand their business goals and objectives. Sales Execution: Identify opportunities for upselling and cross-selling within existing accounts. Lead negotiations and close deals to achieve revenue targets. Performance Monitoring: Monitor account performance and key metrics. Analyze data to identify trends, challenges, and opportunities for improvement. Cross-Functional Collaboration: Work closely with internal teams such as Marketing, Product Development, and Customer Support to ensure client needs are met and expectations are exceeded. Problem-Solving: Address and resolve any issues or challenges faced by clients promptly and effectively, ensuring a high level of client satisfaction. Reporting: Provide regular updates and reports on account status, sales performance, and market trends to senior management Qualifications: • Education: MBA from a good B-School. • Experience: 4-5 years of experience. Skills: • Proven track record of managing and growing key accounts. • Strong understanding of e-commerce platforms and digital sales strategies. • Excellent communication, negotiation, and presentation skills. • Analytical mindset with the ability to interpret data and make data-driven decisions. • Ability to work independently and as part of a team in a fast-paced environment.


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