![CaratLane - A Tanishq Partnership](https://media.trabajo.org/img/noimg.jpg)
Calling Executive, Sodepur, Kolkata
2 weeks ago
Company DescriptionCaratLane, India’s first omni-channel jewellery brand, was founded in 2008 with a mission to make beautiful jewellery accessible, affordable, and forever wearable. The company is now a partner of Tanishq, India's largest retail jeweler, and together they aim to offer customers beautiful jewellery and a distinctive shopping experience that fits today’s values and lifestyles. CaratLane is growing as India’s 21st-century jewellery brand.
To know more about CaratLane: Visit DescriptionThis is a full-time on-site role as a Calling Executive at CaratLane - A Tanishq Partnership located in Sodepur, Kolkata. As a Calling Executive, your primary responsibility will be to make outbound calls to potential customers, provide information about products and services, and generate sales leads. You will also assist customers with queries, resolve complaints, and ensure customer satisfaction. This role requires excellent communication and persuasion skills.
QualificationsExcellent communication and interpersonal skillsStrong persuasive and negotiation abilitiesCustomer service-oriented mindsetAbility to handle customer complaints and resolve conflictsAttention to detail and good organizational skillsProficient in using CRM software and other communication toolsPrior experience in sales or customer service is preferredHigh school diploma or equivalent
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