ERP Implementation Engineer
3 days ago
Job Description
Role : ERP Implementation Engineer
Job Location : Electronic city Phase II Bengaluru
Purpose of this Position:
Responsible for ERP Implementation in the factory.
Key responsibilities:
- Coordinate and manage the organization's use of master files, roles, user views, data control, reporting, and data integrity
- Troubleshooting day-to-day technical issues if any faced by the clients
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Fill master files with the support of our department heads/support teams/ TCS project teams
- Brief departments heads and data owners on data and system corrections
- Create new versions of reports and alerts as needed
- Coordinate across Business Administration and system users the creation of new reports, dashboards, analytical tools.
- Design and manage Change Management requests, approval, and tracking process
- Manage and track the status of all system changes, tests, and upgrades tasks
- Advice on communications to the organization about system upgrades or functionality
- Ensure documentation, such as training guides, procedures, and test scripts, are maintained and regularly updated and shared with target audiences
- Research and survey end-user needs
- Organize trainings and promote the use and education of ERP across the organization
- Manage the process of designing, creating, implementing, and maintaining dashboards, reports, and analytical tools
- Train and support users on the use of dashboards, data extraction, etc.
- Review Help Tickets, complaints, and recommendations from end-users: take action accordingly
Educational Qualification : B.Tech/B.E./MCA/BCA in Any Specialization
Experience : 2-4 years
Desired Skills: Complete ERP Implementation knowledge
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