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hyderabad, India Muthoot Fincorp Ltd. Full timeROLE SUMMARY (PURPOSE) The Team Leader (TL) in a call center for Muthoot Fincorp Limited (MFL) is responsible for supervising a team of call center agents, ensuring high levels of performance, customer satisfaction, and compliance with regulatory standards. They provide coaching, conduct performance evaluations, and collaborate with other departments to...
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hyderabad, India Muthoot Fincorp Ltd. Full timeROLE SUMMARY (PURPOSE)The Call Center Manager will be responsible for overseeing and optimizing the day-to-day operations of the customer service center of Muthoot Fincorp Limited (MFL). This role involves ensuring seamless interactions with customers, addressing inquiries, resolving complaints, and promoting the gold loan product. The manager will lead a...
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Team Center
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