sap operation reporting specialist

5 days ago

Pune, India Appit Software Solutions Full time
  1. SAP BW/BO/SAC Run support

Location: Hybrid , Pune Maharashtra

Rate : As per market standard

Duration : 12+ months

Client Little Big Connections

Job Title: SAP Operations Reporting Specialist
Job ID: RFP
Location: Hybrid, Pune, Maharashtra
Rate: As per market standard
Duration: 12+ months

Project Overview:
We are seeking a highly skilled SAP Operations Reporting Specialist to support the SAP BW/BO/SAC services within our data team. This role is critical for the day-to-day management, monitoring, and optimization of SAP environments, primarily SAP BW, with additional expertise in BO/SAC. The primary focus is on incident management, troubleshooting, and continuous improvement of operational processes to ensure the reliability and performance of our systems.

Key Responsibilities:

  • Incident Management: Monitor SAP BW systems, address incidents, and resolve service requests in a timely manner to minimize disruptions to business operations.
  • Problem Resolution: Analyze and troubleshoot operational issues related to SAP BW/BO/SAC environments and provide solutions to maintain optimal system performance.
  • System Optimization: Continuously optimize SAP environments and operational workflows to enhance efficiency and automate processes wherever possible.
  • Collaboration: Work closely with cross-functional teams, including technical teams and business users, to ensure smooth operation and alignment with business goals.
  • Documentation: Maintain detailed records of incidents, solutions, and best practices in Confluence for future reference.
  • Support Activities: Assist with system upgrades, patches, and routine maintenance to ensure the systems are up-to-date and performing efficiently.
  • Knowledge Sharing: Provide knowledge transfer and support to team members and business users regarding SAP BW/BO/SAC systems.

Qualifications:

  • Education: Bachelors degree in Computer Science, Information Systems, or a related field.
  • Experience: Minimum (X) years of experience in SAP BW/BO/SAC operations and support.

  • Technical Skills:

  • Expertise in SAP BW/4HANA.

  • Advanced proficiency in SAP BO and SAP SAC.
  • Strong knowledge of ABAP (List Viewer - ALV) for data transformations.

  • Familiarity with SQL and scripting for automation tasks.

  • Problem-Solving: Proven ability to troubleshoot and resolve complex system issues effectively.

  • Tools: Experience with ITSM/ticketing tools (e.g., BMC Helix, JIRA) for task and incident management.
  • Documentation: Proficiency in Confluence for maintaining documentation.
  • Soft Skills: Strong communication skills for interacting with both technical teams and business users.
  • Work Environment: Ability to work independently in a fast-paced, agile environment with minimal supervision.

Preferred Skills:

  • Additional experience in SAP BO/SAC operations will be a plus.
  • Experience with Run Service and related development processes.

Goals and Deliverables:

  • Monitor and manage SAP BW systems to address incidents and service requests promptly.
  • Analyze operational issues, provide resolutions, and minimize system disruptions.
  • Collaborate on optimizing and automating operational workflows to improve efficiency.
  • Ensure the effective support of system upgrades, patches, and maintenance activities.
  • Document best practices, solutions, and incidents for knowledge sharing.

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