Revenue collection executive

4 weeks ago

Mumbai, India The Bellagio Full time

Job Description – Revenue Collection Executive

Location:
Nagpur (Project / Sales Office)

Department:
Finance & Collections

Reporting To:
Banking & Cashiering Officer (Nagpur) and Accounts Coordinator (Mumbai)

Role Purpose

To ensure timely collection of customer payments for residential units, maintain accurate records, and support healthy cash flow for the project.

Key Responsibilities

  • Customer Payment Follow-up
  • Contact customers for due/overdue payments via phone, email, and in-person meetings.
  • Share reminders for installment-linked and milestone-based payments.
  • Resolve basic customer queries related to payments in coordination with CRM & Sales team.
  • Receipts & Documentation
  • Collect cheques/DDs and ensure proper acknowledgement.
  • Hand over cheques/PDCs to Banking & Cashiering Officer for deposits.
  • Issue payment receipts to customers and maintain a receipt tracker.
  • Reconciliation & Reporting
  • Update daily collection registers and CRM software with payment status.
  • Reconcile customer payment schedules with actual collections.
  • Prepare weekly/monthly collection MIS for management.
  • Coordination
  • Work closely with Banking Officer for smooth deposits & reconciliations.
  • Coordinate with Accounts Coordinator (Mumbai) for MIS updates and escalations.
  • Support finance team in monitoring overdue accounts and escalating defaulters.

Qualifications & Skills

  • Education:
    Graduate in Commerce/Finance (B.Com/M.Com); MBA (Finance) preferred but not mandatory.
  • Experience:
    2–5 years in collections, customer accounts, or receivables (real estate/housing finance/NBFC background preferred).
  • Skills:
  • Strong communication & negotiation ability (customer-facing role).
  • Proficiency in MS Excel & CRM/ERP software.
  • Detail-oriented with good record-keeping discipline.
  • Ability to handle sensitive financial discussions with professionalism.

Job Grade & Compensation

  • Level:
    Junior–Mid
  • CTC Range:
    ₹2.0 – ₹4 LPA (Nagpur market benchmark).
  • Performance Incentive (Optional):
    Based on achieving timely collection targets

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