Senior Implementation Project Manager

Position - Senior Project Manager Note : This role is of a Senior Implementation Project Manager and it is a client facing role to drive/led customer success worldwide which requires to visit client offices frequently. Job Objective - The Project Manager’s role is to facilitate the successful implementation of the JiBe software for shipping companies and improving their productivity, efficiency, and safety standards, while reducing costs. All that while complying with JiBe company policies regulated by International Shipping and flag regulations. JiBe ERP Strives for Streamlining of processes and providing, competitive software packages to clients by creating pre-defined workflows that optimize an organization’s ability to meet the ever-changing demands in the Shipping industry for that, our Project manager plays an important role within JiBe to steer the implementation efforts of both JiBe and our customers towards the agreed scope and timeline. An experienced Project Manager manages key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarize progress of project. Prepare reports for higher management regarding status of project. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and timeline. He or she will coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs. The project manager is also expected to adhere to the decisions of JiBe management and to ensure the clients are properly addressed to the requirements. Job Responsibilities- Act as JiBe main focal point for your assigned project both with our customers and internally, Manage the relationship with the client and relevant stakeholders. Form a partnership with our customers and elevate JiBe’s footprint. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders. Understand and communicate the client’s requirements to JiBe development teams as per company policies and procedure using tools provided. Must be fully involved in assigned IT Projects to Coordinate with teams as required and to complete the projects or tasks to the best of efforts. Develop comprehensive project plans to be shared with clients as well as other staff members and monitor and track progress. Create and maintain constant risk management to minimize potential risks manifesting to an issue. Create and implement a detailed Go-Live plan with the client. Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques via change control process, while communication with the customer’s and JiBe management teams defined for change control. Actively plan weekly meetings and reports which will be shared with our customers and management. Actively participate in the clients Teams meetings to discuss usage reports, critical path items, pending tasks as per company formats and ensure it is fully understood. Report and escalate to JiBe management when required, providing precise details and mitigations plans. Create and maintain comprehensive project documentation. Track project performance, specifically to analyze the successful completion of short and long-term goals. Raise any new feature request from clients for new Module development to Senior management to ensure that the JiBe ERP remains competitive and performs to latest requirements. Use and continually develop leadership skills. Attend conferences and training as required to maintain proficiency. Ability to innovate, discuss ideas and problem solving is highly. Must have a good command over spoken and written English communications. To be ready to travel to on-site locations when required by JiBe. To attend meetings on time and dressed in a professional manner, maintain professional ethics, etiquettes, and courtesy at all times. Ensure meeting minutes are being written and sent for any project meeting. Maintain confidentiality of the clients, client's data, JiBe Policies and procedures, software logics, plans, all details, and codes from being shared to any party without proper approval from JiBe senior management. Qualifications and Skills- Proven working experience in IT projects and account management. Excellent client-facing and internal communication skills. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multitasking. Strong working knowledge of Microsoft Office. Bachelor's Degree in appropriate field of study or equivalent work experience. Experience with project management software tools. Maritime industry experience is a plus. Project Management Professional (PMP) / PRINCE II certification is a plus. Control Wrike, Zendesk Azure DevOps and Lucid Chart tools is a plus