
C&RM Audit
1 day ago
Role Description
The Capacity and Resource Management (C&RM) Team Senior Associate will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities. The individual will continuously engage in conversations with their stakeholders to understand the project pipeline, skills requirements, and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources at INDUS (GT).
The individual will work closely with the C&RM Manager and Assistant Manager and offer critical advice to the business leads around demand and supply management, industry and market trends, and application to the current functional processes.
As a Senior Associate RM, you will work directly with the business and own responsibility for a particular unit within a service line or location or as defined by the function-specific service line. Some of the key deliverables will be:
Accurately process all forecast updates within 24 to 48 hours of receipt; to include individual resource updates, engagement updates, and/or ad hoc requests
Plan and execute processes around demand forecasting, campus deployments, bench management, demand-supply gap management.
Own governance and review of all RM parameters and collaborate with business to drive the metrics data research, analysis, and reconciliation.
Build a network with the business leaders, managers. Conduct regular practitioner connects to have deep understanding of ground dynamics.
Maintain accurate skill set mapping details for all professionals.
Understanding key skills and processes used in the GT and market trends. Assess and judge competence level of practitioner of the business.
Partner and build relationships with the leadership and practitioners and talent business leaders.
Conflict management of schedules, smooth rollover planning.
Highlight conflicts and identify resources with full or partial availability.
Connect with U.S. based C&RM team and/or U.S. based Client-facing staff regularly to understand challenges faced and to update staffing requests accordingly.
Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current, forecasting is timely and accurate.
Reports to be prepared on a regular basis using Excel and other reporting tools.
Skills
Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role
Conflict resolution and problem solving
Functional expertise
Relationship building and collaboration
Effective communication and networking
Aptitude to learn and leverage new technology
Ability to contribute in a fast-paced environment consistently and positively
Strong computer skills including proficiency in Microsoft Excel
MS Excel and MS office/tools experience
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