Team Lead/Application Specialist
3 weeks ago
Notice Period : Immediate to 30 Days.
Skills :
- Proficiency in MSSQL database upgrades for both production and test environments and proficient in using SQL Management Studio to perform the scripts.
- Provide support for application upgrades, including planning, implementation, and troubleshooting.
- The ability to juggle multiple projects at once, and prioritize effectively.
- Experience leading and managing teams, Train the team.
- Oversee the day-to-day operations of the application support team.
- Coordinate with other teams to ensure timely resolution of issues and incidents
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and Onshore teams.
- Expertise in application support and DB.
- Should be able to work on Hi-priority tickets and Should have hands on windows server operating systems.
- Ability to develop and maintain project schedules, monitor progress, and identify risks and issues.
- Supervisory experience of over 3 years, leading and managing teams effectively.
- Ability to balance multiple priorities and projects in a fast-paced environment.
- Excellent problem-solving and decision-making skills.
- Responsible for documentation and checklists for all offshore processes and training materials in SharePoint
- Should have experience in and have knowledge in the automation tool ASCI.
- Lead and manage a team of application support specialists.
- Provide guidance, mentoring, and support to team members.
- Foster a collaborative and positive team environment.
- Experience in software development for financial services industry is a plus.
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