EUS Support Engineer
1 month ago
The
EUS Support Engineer
is responsible for operating, maintaining and supporting the IT workplace for all internal customers including the GVC desktop and associated infrastructure at his / her local site/s and for remote employees.Key Responsibilities:Provide site specific and remote IT service support focussing on the IT workplace and associated infrastructurePrioritisation of VIP support and associated requestsPrioritisation of support for business critical departments and associated requestsAdhere to agreed operational processesMonitor and report on the progress of local and global IT projectsAsset management for Desktop, Laptop and other Mobile devicesSoftware license management for supported applicationsProcurement of locally required hardware and softwareDocumentation and Knowledge Base articles creation for procedural and troubleshootingImplement and Support global projectsInteraction with internal customers, external service providers, internal IT teams and business departments.Contribute to the workplace improvement process and engage in continuous improvement at the local siteUse internal tools for management of planned and unplanned support workOccasional Responsibilities:Ensure that IT infrastructure systems, processes and procedures are compliant with applicable regulationsEffective provisioning, management and maintenance of the EUS core infrastructure, systems and technologies including: Active Directory, Email, SCCM, Telephony and Video ConferencingAssist the required teams with initiation and planning phases of new technologies and requirements including the definition of needs, benefits and technical strategyIf needed and technically possible support local infrastructure teamsVendor management for problem resolution and local purchasingIf required be part of 24x7 on call rotaSkills Required:Strong IT service support experience in a large corporate environmentStrong problem solving and analytical skillsExcellent written and oral communication skills with a strong service focusMinimum 2 years of relevant support experienceTechnical background; with MCP or equivalent provable experience in the following areas:Microsoft products, including Active Directory, Teams, O365 and SCCM Cloud services, O365, Azure Windows OS, MAC OSX and Applications Desktop Deployment, application packaging and deployment Networking technologies, LAN, TCPIP, DNS etc.Driven, robust, self-motivated, delivery focused and able to withstand 24/7 pressure, and to challenge and be challengedUnderstanding ofOS X Server, Open Directory and Mac administration in acorporate environmentWorking knowledge of VoIP and H323Experience with mobile technologiesGood working knowledge of virtualisation technologies and managementITIL certification, ideally with a service desk, incident and problem management focusLocation
: HyderabadAdditional Information Not Specified
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EUS Support Engineer
2 months ago
hyderabad, India Ivy comptech Full timeAbout The Role The EUS Support Engineer is responsible for operating, maintaining and supporting the IT workplace for all internal customers including the GVC desktop and associated infrastructure at his / her local site/s and for remote employees. Key Responsibilities: Provide site specific and remote IT service support focussing on...
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EUS Support Engineer
2 months ago
Hyderabad, India Ivy comptech Full timeAbout The Role The EUS Support Engineer is responsible for operating, maintaining and supporting the IT workplace for all internal customers including the GVC desktop and associated infrastructure at his / her local site/s and for remote employees. Key Responsibilities: Provide site specific and remote IT service support focussing on the IT...
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Account Mgmt Associate, EU Compliance
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Hyderabad, India ADCI HYD 13 SEZ Full timeAmazon gives individuals or businesses the chance to sell their products on the Amazon platform through the Amazon Marketplace. This Marketplace is used by more than a million vendors globally, which helps Amazon succeed. By utilizing a variety of tools and initiatives, we help new Sellers succeed by removing obstacles and supporting them from the moment...
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Hyderabad, India ADCI HYD 13 SEZ Full timeThis is a role for Seller Growth Programs - EU 3P Compliance team. Compliance Services aim to dramatically transform the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility and other) obligations in the EU.The person in this role will support Amazon Selling Partners on their journey to grow their businesses and sell across Europe,...
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Manager I, ROC, EU DM, ROC
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Hyderabad, India ADCI HYD 13 SEZ Full timeThis is a role for Seller Growth Programs - EU 3P Compliance team. Compliance Services aims to dramatically transform the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility and other) obligations in the EU. We are seeking a account/sales manager to develop and scale best-in-class, insight-led stories about our services. This...
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Lead Data Support Engineer
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