Subject Matter Expert

Unspecified Job Overview: As a Senior Technical Lead / SME, you will be responsible for the end-to-end management of virtualization, storage, and backup technologies. You will work on all levels of support tickets (L1 to L3), ensuring timely resolution and driving operational excellence. This role requires hands-on expertise in VMware, Nutanix, VxRail, Dell storage (PowerScale, PowerStore, Unity), and backup platforms (IDPA, PPDM, Rubrik). In addition, you will set technical direction for the team, mentor engineers, coordinate with vendors and stakeholders, and act as the ultimate technical escalation point and subject matter expert. Job Title: Subject Matter Expert – Server, Storage & Backup What You Will Do: Act as a technical SME for server, storage, and backup infrastructure, providing end-to-end support and solutions. Design, configure, and maintain enterprise-grade datacenter systems across multiple environments. Drive technology refresh projects and support large-scale datacenter migrations . Collaborate with cross-functional teams to address infrastructure needs, ensuring security, compliance, and operational excellence. Lead complex troubleshooting, root cause analysis, and performance tuning. Mentor and guide junior engineers to build strong in-house technical capabilities. What You Will Learn: Work on large-scale global infrastructure across diverse business units. Gain exposure to hybrid cloud integrations and modern storage/backup technologies. Experience in driving automation and process improvements for enterprise operations. Opportunities to lead high-impact projects from design to implementation and support . Qualifications You Must Have: Bachelor’s or Master’s degree in Engineering, Computer Applications, or related field. 10+ years of hands-on experience in server, storage, and backup administration. Expertise in Windows/Linux server platforms , virtualization and HCI platform (VMware,vSAN, Dell VxRAIL, Nutanix AHV), and enterprise storage solutions (Unity, Power Scale, Power Store or equivalent). Strong experience with backup tools (AVAMAR,IDPA,Netbackup or similar). Proven ability to manage datacenter migrations, refresh projects , and high-availability environments. Excellent communication, stakeholder management, and problem-solving skills. Qualifications We Prefer: Exposure to cloud platforms (Azure/AWS) and hybrid infrastructure models. Experience in automation/scripting (PowerShell, Python, or Ansible). Strong knowledge of security, compliance, and audit frameworks . Ability to work under pressure and deliver results in high-demand environments About Collins Aerospace Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Digital Technology Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today