Information Technology Technical Support
3 weeks ago
ResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsRequirements and skills2-4 Years of Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar roleHands-on experience with Windows/Linux/Mac OS environmentsGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and troubleshoot basic technical issuesFamiliarity with remote desktop applications and help desk software (eg. Zendesk)Ability to provide step-by-step technical help, both written and verbalBS degree in Information Technology, Computer Science or relevant fieldAdditional certification in Microsoft, Linux, Cisco or similar technologies is a plus
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Information Technology Technical Support
3 weeks ago
Delhi, India CHARGE ZONE Full timeResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...
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Information Technology Support Technician
4 hours ago
new delhi, India Raffles Education Corporation Full timeJob Description - An IT support job typically involves a range of duties and responsibilities focused on maintaining and troubleshooting a company's computer systems. Here are the key aspects of an IT support role:· Problem Resolution : Acting as the first point of contact for employees experiencing IT issues, resolving hardware, software,...
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Information Technology Support Technician
4 hours ago
new delhi, India Raffles Education Corporation Full timeJob Description - An IT support job typically involves a range of duties and responsibilities focused on maintaining and troubleshooting a company's computer systems. Here are the key aspects of an IT support role: · Problem Resolution : Acting as the first point of contact for employees experiencing IT issues, resolving hardware,...
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Information Technology Support Technician
19 hours ago
New Delhi, India Raffles Education Corporation Full timeJob Description- An IT support job typically involves a range of duties and responsibilities focused on maintaining and troubleshooting a company's computer systems. Here are the key aspects of an IT support role: · Problem Resolution: Acting as the first point of contact for employees experiencing IT issues, resolving hardware, software, and...
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Information Technology Support Specialist
1 month ago
Delhi, India AppsManufactory Software Inc. Full timeCompany DescriptionApps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in...
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Information Technology Support Engineer
4 hours ago
delhi, India Metayb Full timeIT Support EngineerMetayb is a digital transformation company on a mission to transform seamlessly by empowering organizations to navigate the vast landscape of the digital-first era. Within just one year of inception, we have grown into a close-knit family of 150+ employees, each possessing rich field expertise. Metayb focuses on fostering seamless customer...
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Delhi, India CHARGE ZONE Full timeResponsibilities1. Research and identify solutions to software and hardware issues2. Diagnose and troubleshoot technical issues, including account setup and network configuration3. Ask customers targeted questions to quickly understand the root of the problem4. Track computer system issues through to resolution, within agreed time limits5. Talk clients...
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Information Technology Engineer
1 month ago
Delhi, India ETAP - Operation Technology, Inc. Full timeIT Engineer Delhi IndiaAbout our companyWho is ETAP?ETAP (part of the Schneider Electric group) provides market-leading software solutions for electrical systems, from design and engineering to operations and maintenance. Through its integrated electrical digital twin platform, ETAP delivers best-in-class, seamless customer experience and cloud-leveraging...
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Information Technology System Technician
4 weeks ago
New Delhi, India M Moser Associates Full timeIT Systems Technician M Moser Associates Delhi, India (Hybrid)M Moser Associates is a leading Architectural design, engineering, and interior design firm with a global presence, specializing in creating innovative and inspiring spaces. We are seeking an IT Systems Technician to join our dynamic Methods and Systems team. If you have a basic knowledge of O365,...
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Technical Support Representative
2 weeks ago
New Delhi, India BolsterBiz Full timeAs a Technical Support Engineer, you will play a crucial role in providing exceptional technical support directly to US-based B2B clients (Heads of Customer Support and CX depts). Your primary responsibility will be to replicate client issues and offer prompt and accurate technical solutions, and work closely with the internal engineering team. This job will...
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Technical Support Representative
2 weeks ago
New Delhi, India BolsterBiz Full timeAs a Technical Support Engineer, you will play a crucial role in providing exceptional technical support directly to US-based B2B clients (Heads of Customer Support and CX depts). Your primary responsibility will be to replicate client issues and offer prompt and accurate technical solutions, and work closely with the internal engineering team. This job will...
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Senior Executive Information Technology
1 month ago
delhi, India MCAM Surlon India ltd Full timeSenior Executive, IT DepartmentResponsibilities:❖ Oversee the day-to-day operations of the IT department, including network administration, system maintenance, and user support.❖ Develop and implement IT policies, procedures, and standards to ensure the security and reliability of the organization's IT infrastructure.❖...
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Information Technology Manager
5 days ago
Delhi, India moCal Full timeCompany DescriptionmoCal is a successful and profitable company that is revolutionizing the way the world schedules. We are dedicated to providing an elegant and delightful scheduling experience for our customers. Our diverse workforce is passionate about creating a scheduling automation platform that simplifies connecting with others and enhances...
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Information Technology Support Technician
3 weeks ago
delhi, India LegalZoom Full timeAbout LegalZoomWe're here to make legal help accessible to all. LegalZoom transformed the legal industry by launching our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and...
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Senior Information Technology Manager
2 days ago
New Delhi, India International Asset Reconstruction Company Full timeWe are looking for the Head of Information Technology who will be tasked with leading the strategic direction and management of the IT department, ensuring that IT systems and strategies effectively support our organization's objectives. This role encompasses overseeing IT infrastructure, managing IT security, ensuring compliance with regulatory and...
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Technical Support Specialist
2 days ago
New Delhi, India NextGen Global Services Pvt Ltd. Full timeJob Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)Location: Saket, DelhiShift: US Night Shift IST (8 PM TO 5 AM)Salary:For Fresher-3 LPA Fixed+1.50 LPA IncentivesFor Experienced-5LPA+3 LPA incentivesJob Description:As a Computer Technical Sales Representative, you will be responsible for promoting and selling our company's...
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Information Technology
4 weeks ago
Delhi, Delhi, India Park Hospital Full timeFostering a healthy, safe, and productive work environment and a well-defined positive culture for our employees besides an inclusive, diverse work environment that values our organization's greatest asset, its people, and encourages the empowerment of our staff. Promoting a rewarding work experience that supports the recruitment, hiring, engagement and...
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Information Technology Sales Consultant
2 weeks ago
delhi, India Total Technology Systems Full timeJob Summary:The IT Sales Representative will be responsible for driving sales growth by identifying new business opportunities, building relationships with prospective clients, and closing deals. Working closely with the sales team, the Sales Representative will promote our products and services, understand customer needs, and provide tailored solutions to...
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Information Technology Manager-126
4 days ago
delhi, India Estalvis Advisors Pvt. Ltd. Full timeA) Job Title: IT ManagerB) Location: Sikandarabad, UPC) Experience: 5+ YearsD) CTC: Rs.6-Rs.8 LPAE) Qualification: Bachelor's degree in Information Technology, Computer Science, or related fieldF) Company Overview :The Company is a leading manufacturer of home appliances, committed to delivering innovative products to enhance the lives of consumers...
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Information Technology Auditor
1 month ago
delhi, India Cholamandalam Investment and Finance Company Limited Full timeJob Purpose (In a brief, specific one or two- sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?")To initiate cyber security and network audit.To safeguard the company’s assets from cyber risk/incidents.Key Accountabilities (List the expected end results or KPIs that the incumbent is expected...