Solution Engineer

4 weeks ago


Delhi, India Altair Engineering Full time
Job Summary:

We are seeking a Solution Engineer who will be a part of our Global Technical Team (GTT) with a focus on the product EDEM. The GTT is a worldwide group of technical specialists, whose key responsibility is to help customers be successful with the Altair Simulation suite of products. The candidate will provide consulting services, training, and support to customers and new prospects. The role involves exposure to a wide range of product development problems that customers can solve using Altair EDEM software and exposure to multi-physics solutions such as EDEM-CFD, EDEM-MBD, EDEM-FEA as well as machine learning and AI solutions.TheSolution Engineer will work as a part of the EDEMGlobal Technical Team, and should be based in APAC or EMEA.Further Information about Altair-EDEM can be seen here:  You Will Do:Provide technical support for EDEM customers with product-specific issues

In partnership with the Sales teams discuss potential sales opportunities and perform technical analysis and qualification of potential customer projects, in rare cases, on-site with the customer

Design and conduct Altair product presentations and demonstrations, which include standard and/or customized training, Q&A, and technical discussions with the customer

Propose consulting services to customers who need assistance to resolve challenging problems

Execute consulting Services projects

Manage customer expectations to ensure maximum satisfaction with Altair’s products and services

Liaise between customers and software development team to drive new feature requests into future product releases

Create digital content in the form of white papers, videos, example & demo models or workflows

What You Will Need:Basics:Bachelor or Master of Science in Chemical/Mechanical/Process/Automotive Engineering, Applied Mathematics or Physics

Experience in the application of CAE technology

Ability to collaborate with all levels of technical users and management

Excellent presentation skills

Aptitude for solving engineering problems

Willingness to travel throughout region as required

Good communication skills in English (Oral and Written)

Strong interpersonal skills

Preferred:Experience withthe Discrete Element Method (DEM)

Previous HyperWorks or EDEM experience a strong plus

Demonstrated ability to execute and manage projects for on-time delivery within budget and with high customer satisfaction

How You Will Be Successful:Envision the Future

Communicate Honestly and Broadly

Seek Technology and Business “Firsts”

Embrace Diversity and Take Risks

What We Offer:TBC by region


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