Assistant Manager Training-US Mortgage
1 month ago
To know more about Firstsource please visit our website location :Bangalore/Hyderabad/Mumbai/
Position : Sr.Process Trainer/ Asst.Manager Trainer-Underwriting
Division : BPO
Experience :At least 2 years in facilitating in-person and virtual training classes for US Mortgage Process-End to End Underwriting
Responsibilities Operational
· Deliver classroom training in person and virtually on the various US mortgage domains and processes related to loan origination and underwriting
· Drive learner engagement and positive employee experience, reflected in training yield of the classes
· Support the training classes in pre-process, process and on-the-job-training (OJT) phases to drive the achievement and improvement of the metrics such as first pass assessment (FPA) and on-the-job performance 30 days after training
· Create, design, develop and deliver strong remedial and refresher training plans for trainees’ performance and metric improvement
· Provide feedback and coaching to the trainees and existing employees for their improvement in quality, performance and training metrics
· Prepare timely and accurate training reports for training classes
· Wherever needed, design, develop and conduct assessments for right candidate selection, transition of trainees across
the right training milestones and transition to go live
· Recommend improvements in training/learning design and curriculums based on the inputs such as training success evaluation, learner feedback and quality scores
· Suggest training curriculum revision, adding/replacing parts of curriculum using digital learning components, leading speed to proficiency and/or to training time reduction
· Provide administrative support (communication to stakeholders, daily reports, etc.) for the successful execution of the training plans
· Keep abreast of new learning technologies, learn and apply them to improve learning practices
Key Performance Indicators
· Facilitates learning solutions, preparing plans according to adult learning theory and providing a high-impact, interactive environment
· Classroom management, pre-class preparation, post class debrief; coach and deliver feedback to participants; escalate concerns to Training Manager, Human Resources, and employee’s direct manager, as warranted
· Provide live demo on utilizing systems, tools, job aids and quick reference guides to perform day to day processing responsibilities followed by side by sides
· Ensure the smooth transition and ramp up of all new hires once they are released from the new hire training into production by ensuring OJT is designed, scheduled, and executed
· Testing and certification of all new hires at completion of training
· Should assume responsibility for ongoing development, researching training industry standards and best practices, and embracing new technologies
E xperience ·
At least 2 years in facilitating in-person and virtual training classes ·
At least 4 years in US mortgage processing operations and underwriting
Experience of using online/digital/e-learning alongside classroom training
Education: At least a bachelor’s degree
Contact details
Padmapriya
Email-
-
Assistant Manager Training-US Mortgage
1 month ago
bangalore, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
US Mortgage
4 weeks ago
bangalore, India VDart Software Services Pvt. Ltd. Full timeRequirements: Mandate skill: US Mortgage Residential taxation Real estate tax process Domain U S Mortgage Residential mortgage Years of experience 1 / 2/ 3/ years of experience in U S real estate property taxation process with good knowledge of property tax line setup redemptions tax payments tax status reporting refunds and escrow...
-
Senior Underwriter, COR Operations
2 months ago
bangalore, India PHH Mortgage Full timePOSITION SUMMARY: The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines; examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy,...
-
US Mortgage Originations
2 months ago
bangalore, India Saaki Argus & Averil Consulting Full timeAbout Client A Leading Mortgage Company Job Description Roles & Responsibilities: • Align team members with customer needs, specifications, allocate targets, techniques, and drive tool usage to support task performance • To monitor workflow and delegate work accordingly in order to meet the compliance requirements of the Stakeholder •...
-
US Mortgage Originations
2 weeks ago
bangalore, India Saaki Argus & Averil Consulting Full timeAbout Client A Leading Mortgage Company Job Description Roles & Responsibilities: • Align team members with customer needs, specifications, allocate targets, techniques, and drive tool usage to support task performance • To monitor workflow and delegate work accordingly in order to meet the compliance requirements of the Stakeholder •...
-
Tax Associate
2 weeks ago
bangalore, India LTIMindtree Full timeSkill: US Mortgage(Real Estate Tax Process) Experience: 1-3 Years Location: Bangalore Shift: Night Shift Domain: U.S. Mortgage (Residential mortgage) Mandatory Skills/ Work Experience: 1-2 years of experience in U.S. real estate/property taxation process with good knowledge of property tax line setup, redemptions, tax payments, tax status reporting,...
-
Senior Manager, Quantitative Modeling
1 month ago
bangalore, India PHH Mortgage Full timePOSITION SUMMARY: The Quantitative Modeling/Decision Science team is a part of the Financial Planning and Analysis business unit and is responsible for delivering quant modeling, forecasting, and statistical analysis solutions throughout Ocwen. The team is seeking to fill a position of Director, Quant Modeling. This is an individual contributor role...
-
bangalore, India PHH Mortgage Full timePOSITION SUMMARY: Collaborate with Mortgage Servicing business leaders to provide strategic business analysis services. Focus will be to work closely with them to gain in-depth understanding of strategy, processes, roadmap and the context in which the business operates. Responsible for reviewing assigned business processes from end-to-end to identify...
-
Mortgage
1 month ago
bangalore, India Saaki Argus & Averil Consulting Full timeJob Role: Mortgage Sr Risk Analyst Knowledge - Skills - Abilities (Competencies) Knowledge in origination, processing, underwriting, closing, funding, or quality control. Knowledge in counter-party and/or operational risk. Strong ability to manage competing priorities on concurrent projects, initiatives and deliverables. Strong ability to...
-
Mortgage
3 days ago
bangalore, India Saaki Argus & Averil Consulting Full timeJob Role: Mortgage Sr Risk Analyst Knowledge - Skills - Abilities (Competencies) Knowledge in origination, processing, underwriting, closing, funding, or quality control. Knowledge in counter-party and/or operational risk. Strong ability to manage competing priorities on concurrent projects, initiatives and deliverables. Strong ability to...
-
US Mortgage Underwriting
1 week ago
bangalore, India Saaki Argus & Averil Consulting Full timeAbout Client A leading Mortgage Company Skills: End – End core underwriting Experience. 4C’s of underwriting. Should have experience in conventional, FHA and VA loan products. 2c’s experience can be considered for component underwriting. Exp: 3 to 6 Years. Underwriting: (Live Underwriting / Modular Underwriting / Component...
-
Senior Analyst, Capital Markets
3 weeks ago
bangalore, India PHH Mortgage Full timePOSITION TITLE: Senior Analyst, Capital Markets Position Summary: The Strategic Business Analyst will report to the VP, Capital Markets. The role requires someone who can function under minimal direction and in a fast-paced environment, while working with a broad cross-section of the company, including Finance/Accounting, Treasury, Originations...
-
Business Analyst-Mortgage
2 weeks ago
bangalore, India Integrated Personnel Services Limited Full timeProfile- Business Analyst- UK Mortgage Experience-5-10 yrs Work Location: Bangalore/ Noida/ Gurgaon on priority. Must have: Techno – Functional Business Analyst with a must have experience in UK Mortgages General attributes: Strong analytical and problem-solving skills Excellent communication and interpersonal skills, with the ability to build...
-
Product Manager
2 weeks ago
bangalore, India FinacPlus Full timeProduct Manager - Mortgage Finance PlatformWe provide virtual business process services to overseas clients and this position is to be part of the dedicated team which provides mortgage back-office services and software product development to Toorak Capital Partners from Mortgage Finance Industry.About Toorak CapitalToorak Capital Partners (“Toorak”) is...
-
Product Manager
2 weeks ago
bangalore, India FinacPlus Full timeProduct Manager - Mortgage Finance Platform We provide virtual business process services to overseas clients and this position is to be part of the dedicated team which provides mortgage back-office services and software product development to Toorak Capital Partners from Mortgage Finance Industry. About Toorak Capital Toorak Capital Partners...
-
Mortgage Loan Closer
2 weeks ago
bangalore, India Synergy Full timeJob Description: Mortgage Loan Closer Reports to: Mortgage Closing Manager Department/Branch: Mortgage Job Summary: Responsible for closing mortgage loan files. Essential Functions: • Prepares closing loan package necessary for individual loan types in accordance with Bank and Investor guidelines as well as Secondary Marketing commitments and...
-
Lead Associate – Mortgage Closer
7 days ago
bangalore, India INDECOMM Full timeJob Brief We are seeking a detail-oriented candidate to join us as a Mortgage Closer. This role requires extensive knowledge of mortgage procedures and a strong understanding of state and federal regulations. The incumbent will be responsible for preparing documents for mortgage loan closings and managing key interactions with Loan Applicants and...
-
Software Engineer
3 weeks ago
bangalore, India LTIMindtree Full timeRequirements:US Mortgage – Residential taxation – Real estate tax processLocation: Bangalore5 days work from office and Night shift 5.30PM to 2.30 AMNotice period: Immediate to 30 days
-
Business Analyst, Reporting and Analytics
4 weeks ago
bangalore, India PHH Mortgage Full timePOSITION SUMMARY: Business Analyst provides technical solutions to business problems through reporting for various Business units after analyzing and documenting requirements. Business Analyst provides guidance to the team to implement data strategy in an effective way by determining the requirements of a project or process, and communicating them...
-
Software Engineer
1 month ago
bangalore, India LTIMindtree Full timeRequirements: US Mortgage – Residential taxation – Real estate tax process Location: Bangalore 5 days work from office and Night shift 5.30PM to 2.30 AM Notice period: Immediate to 30 days