AI Solutions Engineer

6 days ago

Bengaluru, India GoKwik Full time

About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.

Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India and the UK.

Why This Role Matters
AI is reshaping how modern companies run their operations, GTM, and customer experiences. At GoKwik, we're bringing that future to life today. As an AI Solutions Engineer – Ops & GTM Intern, you'll be at the forefront of building AI-first automations and agentic workflows across Finance, Operations, GTM/Sales, Marketing, and Support. Your work will directly remove manual toil, improve reliability with maker-checker controls, and accelerate GTM velocity. This isn't just an internship—it's an opportunity to ship high-ROI solutions that touch critical business functions and scale with impact.

What You'll Own

  • Problem discovery: scope high-leverage challenges, measure baseline time/error, and define clear success metrics
  • Build & ship automations: combine LLMs, rules, and human-in-the-loop design with retries, alerts, and audit trails
  • Systems integration: wire up APIs/webhooks across CRM, support desk, billing, finance, DWH, Slack/Email, and internal DBs
  • Monitoring & QA: instrument logging, dashboards, rollbacks, and post-launch validation to ensure robustness
  • Documentation & enablement: create playbooks, runbooks, and owner training so solutions stick long-term

Who You Are

  • Final-year or recent engineering/quant grad (CS, ECE, Math) OR self-taught builder with shipped automations
  • Hands-on with automation platforms (Zapier, n8n, Make, Pipedream) and have shipped real flows
  • Comfortable with APIs/webhooks (REST, OAuth2, JSON) and tools like Postman/Insomnia
  • Working knowledge of LLMs (prompting, tool/function calling, RAG basics, safety/PII hygiene)
  • Scripting ability: Python or JavaScript for utilities; basic CLI & Git fluency
  • Data comfort: SQL/spreadsheets, error handling, retries, and queueing patterns
  • Evidence of bias-to-ship: hackathons, GitHub repos, Loom demos, build-in-public projects with metrics (time saved, error reduction)

Why GoKwik?
At GoKwik, we aren't just solving operational bottlenecks—we're proving how AI can fundamentally reshape how fast and how well eCommerce businesses scale. You'll work closely with the CEO's office, prototype and ship solutions that impact Finance, GTM, and Ops in real time, and get exposure to how hypergrowth startups run behind the scenes. If you love building, shipping, and seeing your solutions drive measurable impact, this role is for you.

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