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Servicenow Developer

4 weeks ago

Bengaluru, India TE Connectivity Full time

Role & responsibilities

  • Support the development and configuration of a variety of areas of the ServiceNow platform. Primarily in Sourcing and Procurement Operations (SPO), and its Integrations with a broad variety of Enterprise applications.
  • Responsible for researching, planning, and delivering solutions as defined in the ServiceNow roadmap.
  • Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
  • Establishes and manages system integrations and automations in ServiceNow.
  • Using SCRUM / Agile methodologies design and develop / configure forms, workflows, Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
  • Researches and applies available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected.
  • Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option, and implement the solution.
  • Create technical architecture, design, and user guide documentation.
  • Responsible helping to grow and provide guidance to more junior developers.

Preferred candidate profile

Competencies & Experience Required/Desired:

  • 3-5 years of experience as a key technical resource executing on design and development on the ServiceNow Platform.
  • In-depth understanding of and experience working with Enterprise Service Management processes
  • In-depth knowledge of UI design and strong UI programming skills along with Service Portal configuration and Reporting and Analytic
  • Hands-on experience in implementing, configuring, and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
  • Proficient in integration of disparate systems using SOAP and REST APIs along with scripted `Webservices.
  • Strong knowledge on Single Sign On, LDAP, Mid Server and automations using Integration Hub
  • Excellent written and oral communication skills - high standard of accuracy
  • Ability to multi-task across project/initiatives and deliver according to time commitments.

Good experience with the following technologies/tools/processes:

a. ServiceNow Admin Certification / ServiceNow Implementation Certification preferred.

b. ITIL v3/V4 Foundations Certification

c. TEOA (LEAN, SixSigma) processes and tools

Educational Required/Desired:

  • Bachelors degree (or higher) in Computer Science or related discipline.

  • Proficient written and verbal communications skills in English (CEFR C1). Additional language(s) are welcome.

  • High capacity for autonomous work with accurate reporting and feedback to manager.