
Analyst - Commercial Service Treasury , Gurugram
3 weeks ago
Job Title: Analyst
Location:
Gurgaon (Work from Office Only)
Shift Timings:
05:30 PM IST onwards (Evening Shift)
Note: This is a US-based process, so flexibility to work in night shifts is required.
- Analysts / Sr. Analysts / SMEs (Experienced)
About the Process:
Join our Commercial Service Treasury Ctr Setup / Account Setup team supporting a leading US-based banking client. The process involves reviewing, validating to ensure accuracy, compliance and service level adherence
- Treasury Setup
- Balance Info
- Balance Report for Sweeps
- Check Management
Roles & Responsibilities:
Analyst / Sr Analyst
- Review and process setup requests
- Handle complex cases and exceptions
- Perform data validation and exception handling
- Provide on-the-floor support and mentoring other team members
- Meet daily productivity and quality targets
- Ensure team adherence to SLA and process guidelines as well as US banking compliance standards
- Communicate discrepancies or process deviations timely
- Act as the first point of contact for escalations
- Collaborate with Training and Quality teams to improve process accuracy
Eligibility:
- Graduates (any stream)
- Strong attention to detail and good typing speed (2530 WPM)
- relevant BPO/back-office experience (preferably in banking)
- Strong domain knowledge in Commercial Banking / Treasury services / Account Setup
- Excellent analytical and reporting skills
- Prior experience as SME/quality checker/process trainer is a plus
- Basic MS Office skills
- Willingness to work in US shifts
- Good comprehension and communication in English
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