Subject Matter Expert

4 weeks ago

Mumbai, Maharashtra, India Tata Consultancy Services Full time

Job Title : Subject Matter Expert (SME) – Employee Data Governance (EDG)

Location: Olympus, Thane, Mumbai

Shift: US Night Shift (24x5 Rotational Support)

Experience Required: 4–9 years

Employment Type: Full-Time

Must Have: Employee Data management (EDM), Workday and Service Now work experience, US and Europe HRO verticals work experience

Position Overview

This position will provide Human Resources support services to onshore employees with a high level of effectiveness, efficiency, and a focus on customer service. The specialist will perform administrative, transactional, and data/records management activities, including processing of Workflow, Service now Cases and managing the Workday reports activities.

Knowledge & Experience

  • Working Experience of 4-9 years for US and Europe HRO Verticals is a must.
  • Expert level Knowledge of Workday and service now is a must
  • Experience in Hire to retire HR transactions EDM, HR Admin, EE Life cycle events
  • Good to have Workday reporting experience which involves validating the data/employee records for data hygiene.
  • Thorough Knowledge of processing Promotions, Personal data changes, Separation, cost center changes, transfers, compensation changes in the Specific workday modules.
  • Expert in Workday Inbox / filters management
  • Knowledge of sandbox for workday testing
  • Preparing and publishing weekly and monthly reports
  • Ability to Work on a Deadline and handle pressure.
  • Strong communication, problem solving and resolution skills.
  • Must be able to multi-task, maintain confidentiality, work independently, and have good organizational skills.
  • Ability to coach the team in a time of need.
  • Experience in handling pilot transition will be a good value addition.
  • Ability to deliver effective training sessions.
  • Ability to lead with example.

Formal Education & Certification

  • Bachelor's degree in any discipline
  • Basic computer knowledge required (MS- Office Applications)

Working Conditions

  • Flexible to work 24*7 shift timings
  • Work from office (No work from home)
  • Agile to extended work hours when needed to meet deadlines without prompting

Mandatory Requirements (How to generate your EP ID):

EP ID is mandatory for eligibility of the interview. Follow the below steps to register

· Step 1: Visit

· Step 2: Click to login.

· Step 3: Click New user (Register with us).

· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).

· Step 5: Once completed, your EP ID would be generated which starts from EP2025CNXXXX.

· Step 6: You will receive the EP ID on your personal e-mail ID.

Warm Regards,

Suman Guha

HR Sourcer - Talent Acquisition

Tata Consultancy Services Limited

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