▷ (Apply in 3 Minutes) Walk-In "Major Incident Management" on 18th June'24 @Hyderabad & Pune
4 days ago
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM-Walk-In Drive on 18th June'24 at Hyderabad & Pune.
Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in interview. please find below the Interview details.
INTERVIEW DATE & VENUE DETAILS:
Interview Date : 18th June'24
Interview Time: 09:00 AM till 01:00 PM
INTERVIEW VENUE - HYDERABAD:
Infosys BPM Limited, 10th Floor, Survey No: 130, Mantri Cosmos B Tower SEZ, Unit, 131, ISB Rd, Financial District, Gachibowli, Nanakramguda, Hyderabad, Telangana 500032
INTERVIEW VENUE - PUNE:
Infosys BPM Limited, Taluka Mulshi Plot No. 1, Phase 1 Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057.
JOB DESCRIPTION:
SKILL SET: MIM - Technology Support Specialist.
QUALIFICATION: BE/B.TECH-IT/CS
IMPORTANT NOTE: (2+ Years) of project experience is mandatory (excluding Bench & Training & Internships).
ROLES & RESPONSIBILITIES:
- Proven experience in a MIM role.- Coordinate for Critical P1 incidents with appropriate stakeholders.- Highlight the incidents which may lose SLA in next 24 hours.- Highlight the aging and backlog tickets and work with stakeholders to resolve blocker.- Drive Service Improvements.- Audit incident data and process on quarterly basis.- Publish Incident trends- Excellent communicator with the ability to create high quality verbal and written summaries that are comprehensive, accurate and focused on business partner understanding and impact.- ITIL V3/V4 certification is ideal but we are okay with ITIL skilled resources.
POINTERS TO NOTE:
- Please carry copy of this posting to the venue.- Please register and submit your application during the walk-in drive(Application form will be provided at the Venue-help desk by 10 Am onwards).- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.- Please carry 2 set of updated Resume/CV (Hard Copy).- Please carry original ID proof for security clearance.
REGARDS,
INFOSYS BPM - RECRUITMENT TEAM
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