Network Administrator

2 months ago


Noida, India PRONTO CONSULTING SERVICES Full time

Job Requirement :

Role : Network/Telecom Administration


This person would be responsible to provide operational support for our Cisco IP Telephony and Video Conferencing infrastructure (Cisco + Dolby + MTR+ BlueJeans + Zoom). Integrated rooms with Crestron control systems + DM Switcher & Biamp DSP, Multiple cameras, Extenders etc.

This includes incident management through SNOW, basic Monitoring, Troubleshooting, and liaising with vendor or internal L3 teams to fix hardware/software issues.

Documentation : Maintain system documentation and prepare periodical reports.


Technologies : Cisco Call Manager, Unity Connections, CUPS platforms, UCCE, VoIP, Audio DSPs, Video Codecs, Control systems, BlueJeans, Zoom, MS Teams, MTRoA & MTRoW systems.


In Adobe we frequently change the technology we use for our collaboration requirement, the ideal candidate should be a quick learner and capable of adapting to these changes.

What you need to succeed :

- Must have strong communication skills, both written & verbal and the ability to work in a team.

- Day-to-day support, remote installation, configuration and troubleshooting of video conferencing equipment, perform fault and problem management to ensure services are maintained.

- Hands-on experience in supporting, trouble shooting and administering Cisco Call manager, Unity Connections, CUPS platforms and UCCE.

- Good understanding of Signaling protocols like SIP, H.323, MGCP SCCP and XMPP.

- Identify, track, and resolve problems within the AV systems that are required in an large integrated conference room.

- Exposure to Video Codecs from Exposure to Audio DSPs (Bi-Amp or Polycom Sound Structure) is a plus.

- Strong technical ability to adapt to environmental change with diverse technologies is a plus.

- Knowledge of Monitoring tools is a plus.

- Exposure to MS Teams, Robin, Crestron & MS PowerShell programming is an added advantage

(ref:hirist.tech)

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