Network Administrator
2 months ago
Job Requirement :
Role : Network/Telecom Administration
This person would be responsible to provide operational support for our Cisco IP Telephony and Video Conferencing infrastructure (Cisco + Dolby + MTR+ BlueJeans + Zoom). Integrated rooms with Crestron control systems + DM Switcher & Biamp DSP, Multiple cameras, Extenders etc.
This includes incident management through SNOW, basic Monitoring, Troubleshooting, and liaising with vendor or internal L3 teams to fix hardware/software issues.
Documentation : Maintain system documentation and prepare periodical reports.
Technologies : Cisco Call Manager, Unity Connections, CUPS platforms, UCCE, VoIP, Audio DSPs, Video Codecs, Control systems, BlueJeans, Zoom, MS Teams, MTRoA & MTRoW systems.
In Adobe we frequently change the technology we use for our collaboration requirement, the ideal candidate should be a quick learner and capable of adapting to these changes.
What you need to succeed :
- Must have strong communication skills, both written & verbal and the ability to work in a team.
- Day-to-day support, remote installation, configuration and troubleshooting of video conferencing equipment, perform fault and problem management to ensure services are maintained.
- Hands-on experience in supporting, trouble shooting and administering Cisco Call manager, Unity Connections, CUPS platforms and UCCE.
- Good understanding of Signaling protocols like SIP, H.323, MGCP SCCP and XMPP.
- Identify, track, and resolve problems within the AV systems that are required in an large integrated conference room.
- Exposure to Video Codecs from Exposure to Audio DSPs (Bi-Amp or Polycom Sound Structure) is a plus.
- Strong technical ability to adapt to environmental change with diverse technologies is a plus.
- Knowledge of Monitoring tools is a plus.
- Exposure to MS Teams, Robin, Crestron & MS PowerShell programming is an added advantage
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