Hiring For Endpoint Security Specialist For Bangalore

4 weeks ago

Bengaluru, India Tech Mahindra Full time

Job Title: Endpoint Security Specialist

Location: CSAPL-Bengaluru

Years of Experience: 5-7 Years

Job Summary
The Endpoint Security Specialist will be responsible for providing comprehensive endpoint security support, focusing on multi-vendor security solutions to protect corporate devices. This role involves administering Azure MS Defender Endpoint, managing encryption technologies, and ensuring compliance with security protocols. The ideal candidate will have a strong background in endpoint protection and patch management, with a proactive approach to incident resolution.

Responsibilities

Administer and support Azure MS Defender Endpoint, ensuring optimal performance and compliance.
Provide support for BitLocker, including recovery key management and compliance monitoring.
Assist end-users with S/MIME and PGP email encryption issues and enrollment requests.
Monitor and troubleshoot endpoint security solutions, including Trellix and Microsoft Defender.
Support Data Loss Prevention (DLP) initiatives, including incident resolution and exception requests.
Prepare and present compliance reports to stakeholders on a regular basis.
Follow established processes for ticket resolution and maintain proactive communication with team members.
Engage in continual service improvement initiatives and contribute to knowledge management efforts.
Participate in team meetings and adhere to incident, problem, and change management processes.

Mandatory Skills

More than 5 years of IT experience with a minimum of 3 years in endpoint protection and patch management.
Proficient in administering Azure MS Defender Endpoint.
Experience with BitLocker, Azure Active Directory (AAD), and encryption technologies (S/MIME, PGP).
Fundamental knowledge of endpoint security solutions (Trellix Endpoint Security, Windows Defender Antivirus).
Strong troubleshooting and problem-solving skills.
Ability to monitor security compliance and generate reports.
Excellent Effective Communication and Stakeholder Management skills.
Experience in handling Incident Management tickets efficiently.

Preferred Skills

Basic understanding of Data Loss Prevention (Trellix Endpoint DLP, Microsoft Purview DLP).
Good understanding of network and client/server related terminologies.
Willingness to work in 16x5 support shifts and on-call support during off-business hours.
Ability to think independently and find solutions to complex issues.
Customer and team-oriented with outstanding communication skills.
Relevant MS 365 Certified: Security Admin Associate.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
5-7 years of relevant experience in IT security, specifically in endpoint protection.
Experience in a large organization with globally distributed personnel and operations is preferred.

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