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RCO Manager II Escalations, R&C Escalations
4 days ago
BASIC QUALIFICATIONS
•Bachelor’s degree or equivalent•3+ years of experience with Incident/Event Management for critical services•2+ years of people management experience•Extensive relevant industry experience across operations, risk, fraud investigations and/or compliance, etc.•Project/Program management experience managing small to mid-size project and program from inception to delivery•Excellent English written and verbal skills coupled with the ability to comfortably and confidently present to all levels within the business
PREFERRED QUALIFICATIONS
•Six Sigma, Lean, green belt certified or equivalent working experience.•Advanced qualifications such as MBA would be advantageous•Knowledge of ITIL/Lean Processes•Understanding of Registration and compliance workflows
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RCO Manager II Escalations, R&C Escalations
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