Fraud Analyst

7 hours ago

Gurugram, India EXL Full time

The job description typically includes the following responsibilities:

  • Monitoring Transactions: Continuously monitor credit card transactions and account activities to identify any unusual or suspicious patterns. Conduct thorough investigations into complex fraud cases.
  • Fraud Detection: Identify trends such as account testing, enumeration, and high-risk merchant behavior.
  • Record Keeping: Maintain detailed records of all suspected fraudulent activities and the actions taken to address them. Analyze large datasets to identify trends and anomalies.
  • Compliance: Stay up to date with industry regulations and ensure compliance with all relevant laws and regulations related to credit card fraud prevention. Ensure adherence to client SLAs, process guidelines and quality standards.
  • Communication: Communicate effectively with team members, customers, and other departments within the organization.
  • Continuous Learning: Stay informed about emerging fraud trends and evolving fraud prevention technologies.

Requirements

  • Bachelor's/ Masters degree and any Industry related certifications such as CFE, ACAMS (preferred but not mandatory).
  • Proven experience in fraud detection and risk management.
  • Strong analytical and problem-solving skills. Proficiency in data analysis tools (e.g. Excel, SQL)
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.

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