Microsoft Business Central Admin

3 days ago


Bengaluru, India Sequantix Full time
We are seeking a Microsoft Dynamics 365 or Business Central Administrator of 3-5 years experience. The Microsoft Dynamics 365 or Business Central Administrator will ensure the platform is up and running as well as optimized to enable mission-critical users to perform their duties (Finance, Operations, etc.). Responsibilities Deliver quality customer service supporting production operations and end-user consultation

as well as recommendations and input into operational strategic planning. Manage day-to-day system operational management of the MS Dynamics 365 or Business Central Finance and Operations Cloud platform Serve as the liaison between business stakeholders and other IT teams to integrate commercial solutions into the larger ERP system topology, including security configurations, APIs (third-party

integrations, internal integrations), on-line transaction processing), and business continuity planning Serve as the primary point of contact for the entire application including overall performance, security coordination of any APIs, Cloud / Vendor relationship with Microsoft, as well as analysing and modifying the system configuration to include testing and debugging in response to support tickets Maintain data architecture/DB, troubleshoot issues and debug as it relates to the MS Dynamics 365 or Business Central Finance and Operations System Manage and prioritize ongoing support requests and administrative needs of users Be the primary contact for support tickets and escalate when necessary Manage, prioritize, and communicate across multiple levels of businesses Develop reports (SSRS and RDL), dashboards, and processes to continuously monitor data quality and integrity Develop, prioritize, and communicate a schedule for future database releases/enhancements Communicate and manage the change management (release) process Gather and document business functional requirements from business owners and SME’s Update documentation to record equipment installations and configurations Perform and develop site assessments of the current environment Diagnose system software problems to troubleshoot and resolve issues in a timely fashion Manage the new user on-boarding process Implement, as needed and if upgrades/enhancements/release notes are available, from a technical/functional perspective including: Participate in the delivery of ERP application upgrades and enhancements with the help of Management and Digital Transformation through analysis, design, configuration, testing, training, and deployment activities necessary to deliver superior quality ERP and customer data solutions Prioritizes and negotiates scope for release management Works with SMEs to ensure proper workflow and training documentation

Other duties as assigned Requirements and skills • Bachelor’s Degree or Bachelors of degree in Business Systems, Computer Science or other relevant programs • Dynamics 365 or Business Central F&O ERP experience as administrator and/or developer • Understanding of Dynamics 365 or Business Central Solution Components and Platform Extension • Requires superior teamwork skills • Strong interpersonal and communication skills are a must; ability to read, write, and speak in a professional manner • Excellent analytical, and critical thinking skills • Ability to problem solve is essential • Able to demonstrate responsibility, punctuality, personal integrity and professionalism • Ability to effectively multi-task and adapt to changing business priorities • Superior customer service skills with attention to detail • Excellent time management, organizational and listening skills are required • Experience with large scale multi-site IS operations • Knowledge of Microsoft productivity applications

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