AR, Collections

4 days ago


Bengaluru, India Synup Full time

JOB DESCRIPTION Role Overview The AR, Collections & AP Specialist is responsible for managing the full lifecycle of Synup’s Accounts Receivable and Accounts Payable processes — including invoice tracking, dunning workflows, collections follow-ups, updating cashflow forecasts, and executing the AP payout calendar.This role works closely with Finance, Customer Success, Sales, and the CEO, and is critical to reducing DSO, improving cashflow, and ensuring operational discipline across AR/AP.This position is based in India , with daily overlap during US mornings (EST) . Work timings - 4 PM to 1 AMResponsibilities Accounts Receivable & Collections Monitor Chargebee dunning for overdue invoicesManage Zoho Desk AR tickets and maintain accurate status updatesExecute manual follow-up sequences:Friendly remindersPayment due remindersEscalation noticesFinal reminders before suspensionCall AP departments for overdue balances according to established cadenceUpdate cashflow forecast sheet with expected paymentsGenerate manual invoices when required and send to client APMark accounts delinquent in systemOwn daily governance with key stakeholdersPrepare data for collection agency when accounts reach 120+ daysTrack all communication in Zoho DeskAccounts Payable Maintain vendor payment scheduleUpdate weekly cashflow forecast with vendor payablesEnsure timely payouts based on forecastMaintain vendor ledger & statusReporting Update weekly/monthly AR dashboardsMaintain:Total AR balanceOverdue balancen and %DSOCollections achievedCollection agency outcomesBad debt % of overdue accountsPrepare inputs for Bi-Monthly Collections ReviewRequired Skills 3–7 years AR/Collections experience (preferably US clients)Excellent written EnglishComfortable calling US customersStrong attention to detailHigh ownership and reliabilityExperience using any of the following (preferred):ChargebeeZoho Desk / Zoho CRMQuickbooks / NetsuiteSaaS AR workflowsStrong Google sheet skills


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    Bengaluru, India Synup Full time

    JOB DESCRIPTIONRole OverviewThe AR, Collections & AP Specialist is responsible for managing the full lifecycle of Synup’s Accounts Receivable and Accounts Payable processes — including invoice tracking, dunning workflows, collections follow-ups, updating cashflow forecasts, and executing the AP payout calendar.This role works closely with Finance,...

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    JOB DESCRIPTIONRole Overview The AR, Collections & AP Specialist is responsible for managing the full lifecycle of Synup’s Accounts Receivable and Accounts Payable processes — including invoice tracking, dunning workflows, collections follow-ups, updating cashflow forecasts, and executing the AP payout calendar. This role works closely with Finance,...

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    5 days ago


    Bengaluru, India Synup Full time

    JOB DESCRIPTIONRole OverviewThe AR, Collections & AP Specialist is responsible for managing the full lifecycle of Synup’s Accounts Receivable and Accounts Payable processes — including invoice tracking, dunning workflows, collections follow-ups, updating cashflow forecasts, and executing the AP payout calendar.This role works closely with Finance,...