SailPoint Implementation
4 weeks ago
Exp : 3-9 yrs
Skill : Sailpoint Development / Support
Rotational Shift (including night shift) for Support profiles
General shift for Development/Implementation profiles
Location : : Complete Night Shift / Rotational shift (including night shift)
Work mode : Hybrid(Work from office for 2 days- Pick & drop will be provided)
Job Overview :
- Daily monitoring of scheduled jobs, lifecycle events and co-ordinate across different team to resolve issues.
- Perform user and access administration activities (e.g., manual provisioning/deprovisioning, lock/unlock, password management etc.) using IGA solution(s) like SailPoint, Saviynt, IBM ISIM, CA IDM, Oracle IDM, etc.
- Support staging of certifications and it's remediation periodically.
- Monitor incident queue, triage and resolve issues (e.g., troubleshooting access, provisioning issues, user password management, enable, disable, terminate and/or unlock user accounts etc.) within SLA
- Fulfil catalogue-based service requests (e.g., granting/revoking access, updating user attributes, updating workgroup members etc.)
- Monitor service mailbox and support end user queries
- Generate reports for daily/periodic user administration or processes
- Support IT Risk or audit teams with reports, evidence, and process walkthroughs
- Support change documentation, change deployment and post-change validations
- Document and update Standard Operating Procedures (SOP) and operational runbooks
- Identify opportunities to improve process efficiencies and effectiveness
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